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Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Range $13.00 - $16.00
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading hospitality services company dedicated to creating exceptional experiences through outstanding customer service. Specializing in valet parking and guest services, Towne Park operates in various locations such as airports, hotels, hospitals, and entertainment venues. The company prides itself on cultivating an environment where employees are empowered to make a meaningful impact on the millions of patients, visitors, and guests it serves each day. At the heart of Towne Park's culture is a commitment to compassion, professionalism, and excellence, reflected in the smiles it creates and the lasting positive impressions it leaves on customers and clients alike.... Show More
Job Requirements
- High school diploma or general education degree
- Must hold a valid driver’s license for the state of employment or within commutable distance
- One month related experience or equivalent combination of education and experience
- Knowledge of customer and personal service principles
- Ability to read and write standard English
- Ability to comprehend simple instructions and correspondence
- Ability to write simple correspondence
- Ability to present information effectively
- Ability to perform basic arithmetic with money
- Ability to understand 24 hour and military time
- Ability to understand time-based rates
- Ability to operate manual transmission
- Ability to perform parallel parking
Job Qualifications
- High school diploma or general education degree
- Must hold a valid driver’s license for the state of employment or within commutable distance
- One month related experience or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to present information effectively in one-on-one and small group settings
- Ability to add and subtract three digit numbers and perform basic multiplication and division with American money units
- Ability to understand 24 hour and military time systems
- Ability to understand applicable rates based on time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers and clients
- Acknowledge and greet guests within five feet using guest last names
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Post in designated areas when not completing tasks
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms or amenities of the facility and main attractions in the area
- Deliver messages, items or guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys and collect claim checks before returning keys
- Complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt
- Calculate and collect revenue for vehicles as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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