Restaurant Valet Attendant - Sundance Square Fort Worth

Towne Park is a leading hospitality services company dedicated to creating exceptional experiences through outstanding customer service. Specializing in valet parking and guest services, Towne Park operates in various locations such as airports, hotels, hospitals, and entertainment venues. The company prides itself on cultivating an environment where employees are empowered to make a meaningful impact on the millions of patients, visitors, and guests it serves each day. At the heart of Towne Park's culture is a commitment to compassion, professionalism, and excellence, reflected in the smiles it creates and the lasting positive impressions it leaves on customers and clients alike. Towne Park values each team member’s contribution and fosters growth, teamwork, and recognition within a rewarding workplace setting.

The Guest Service Associate role at Towne Park is geared towards individuals who thrive in dynamic hospitality environments and enjoy interacting with guests while providing attentive and friendly service. This position offers the opportunity to work part-time with a focus on afternoon and evening shifts from Thursday through Saturday, specifically from 3:00 pm to 11:00 pm. Compensation for this role includes a base pay of $11 per hour plus tips ranging from $13 to $16 per hour, reflecting the company's dedication to fair and competitive wages. While seasonal and temporary employees are not eligible for benefits, regular employees can enroll in several insurance plans covering accident, critical illness, hospital indemnity, and telemedicine services. Additionally, Towne Park offers a 401k retirement savings plan to eligible employees, supporting their financial wellness.

The Guest Service Associate plays a vital frontline role in Towne Park’s operations, responsible for greeting guests warmly and professionally, assisting with vehicle parking and retrieval, and providing helpful information about local amenities, directions, and services. The position requires meticulous attention to detail, excellent communication skills, and the ability to perform safe and efficient parking maneuvers, including parallel parking and operating manual transmissions when necessary. This role is physically demanding, involving activities such as lifting heavy items up to 100 pounds, standing or walking for extended periods, and working outdoors in various weather conditions. Despite the challenges, the role is highly rewarding as it enables associates to directly enhance the guest experience and contribute to their satisfaction and comfort.

Towne Park encourages a work environment where respect, safety, and customer-centric service are paramount. Guest Service Associates are expected to maintain a pleasant and professional demeanor, use polite salutations, maintain proper phone etiquette, and ensure vehicle safety and documentation accuracy with every interaction. The company provides reasonable accommodations to support individuals with disabilities to perform essential functions. This role offers an excellent pathway for those interested in a career in hospitality services, combining customer service excellence with hands-on operational responsibilities in a respected company focused on making a difference every day.