Shake Shack logo

Restaurant Team Member

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $20.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

weekly pay
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
supplemental life insurance
short-term disability
401(k) plan with Company Match
Paid Time Off
Sick Time
Employer assistance program
Commuter Benefits
Corporate discounts for travel, electronics, wellness, leisure activities
meal discounts

Job Description

Shake Shack is a leading hospitality company renowned for its dedication to putting people first and crafting unforgettable experiences for guests. Founded by Danny Meyer, the founder and CEO of Union Square Hospitality Group and author of Setting the Table, Shake Shack began as a hot dog cart in New York City's Madison Square Park. The cart quickly became popular among locals and visitors alike. Every bit of the proceeds from this venture was dedicated to supporting park beautification efforts, reflecting the company's early commitment to community engagement and social responsibility.

Over time, the popularity of the cart necessitated the establishment of a permanent stand, marking the beginning of what would grow into one of the fastest growing hospitality brands worldwide. Shake Shack prides itself on serving high-quality food made with care and a focus on hospitality that transcends the dining experience. Its roots are deeply embedded in both fine dining and giving back to the community, fostering a culture where respect, inclusivity, and integrity are paramount.

As a member of Shake Shack’s team, often referred to as the #ShackFam, employees benefit from a supportive and inclusive environment. The company places a strong emphasis on mentorship, ongoing training, and internal growth opportunities, ensuring team members are empowered to develop their skills and careers within the organization. Shake Shack also offers a flexible and fun atmosphere which values authenticity and individuality, making it an ideal workplace for those who thrive in collaborative and dynamic environments.

The featured role presents an hourly wage of $20.00 plus tips and is designed for individuals passionate about hospitality and guest service. The job entails preparing and assembling food orders strictly adhering to Shake Shack's standards and recipes, mastering multiple stations within the restaurant, and rotating through them to keep the work both engaging and varied. Attention to food safety and sanitation procedures is critical to maintain the health and safety of both guests and team members.

Importantly, this position goes beyond just food preparation; it requires embodying enlightened hospitality by leading interactions with warmth and genuine care, whether dealing with customers or colleagues. The role plays an essential part in reflecting the company’s core values of integrity, inclusivity, and community involvement, standing for something good in every aspect of work. This creates an opportunity for team members to contribute meaningfully not only to the business but also to the communities Shake Shack serves.

The company looks for candidates who are quick learners, capable of adapting to a fast-paced and high-volume environment, versatile enough to fill various roles within the restaurant, and demonstrate integrity and accountability consistently. Prospective employees should be at least 16 years old and available for flexible scheduling, including evenings, weekends, and holidays, reflecting the nature of retail food service working hours.

Joining Shake Shack means more than just employment; it means becoming part of a family that values each member’s well-being, provides industry-leading benefits, and supports the growth of each individual’s successful future. This position offers a chance to work within a respected hospitality brand committed to doing the right thing and making a lasting impact.

Job Requirements

  • Ability to learn quickly in fast-paced, high-volume environment
  • Adaptability to various roles within the restaurant
  • Demonstrate strong integrity and accountability
  • Flexible schedule including evenings, weekends, and holidays
  • Must be 16 years or older

Job Qualifications

  • Ability to learn quickly in fast-paced, high-volume environment
  • Adaptability to various roles within the restaurant
  • Consistently demonstrates integrity by doing the right thing and taking accountability
  • Flexible schedule availability, including evenings, weekends, and holidays
  • 16 years or older

Job Duties

  • Embody enlightened hospitality by leading interactions with genuine warmth and care towards both team members and guests
  • Prepare and assemble food orders according to Shake Shack's standards and recipes
  • Master all stations and rotate through them, keeping each day fresh and exciting
  • Follow all food safety and sanitation procedures to ensure the safety of guests and team members
  • Stand for something good by aligning with Shake Shack's values of integrity, inclusivity, and community engagement

Job Criteria

Experience

Entry Level (1-2 years)


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