Shake Shack logo

Restaurant Team Member

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $15.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

weekly pay
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
supplemental life insurance
short-term disability
401(k) plan with Company Match
Paid Time Off
Sick Time
Employer assistance program
Commuter Benefits
Corporate discounts
meal discounts

Job Description

Shake Shack is a renowned name in the hospitality industry, originating from a humble hot dog cart in New York City’s Madison Square Park. Founded by Danny Meyer, Founder and CEO of Union Square Hospitality Group, Shake Shack has evolved into one of the fastest-growing and most loved fast-casual restaurants in the United States and beyond. The brand is known for its commitment to quality food, outstanding service, and community engagement. With roots deeply embedded in fine dining and a culture of giving back, Shake Shack exemplifies a corporate philosophy that prioritizes integrity, inclusivity, and social responsibility. Each restaurant is not just a place to eat but a vibrant community hub where guests experience genuine warmth and care. Joining Shake Shack means becoming part of the #ShackFam, a team that thrives in a nurturing environment with abundant opportunities for learning, growth, and career development.

This role is based in the 1118 SS - PA - University City location in Philadelphia, PA, and offers an hourly rate of $15.00 plus tips. Employment is full-time with a possibility of shifts that extend until 1:00 AM, subject to applicable laws and regulations. The primary focus of this Team Member position is to embody enlightened hospitality, demonstrating genuine warmth and care toward both team members and guests. This is a dynamic and engaging role where employees rotate through various stations, keeping each day fresh and exciting. Responsibilities include preparing and assembling food according to Shake Shack’s high standards and recipes, ensuring food safety and sanitation protocols are strictly followed.

As a Team Member at Shake Shack, individuals are expected to stand for something good by aligning with the company’s core values and mission. The position also offers a flexible and inclusive environment, with hands-on mentorship, training programs, and potential for upward mobility within the company. Team members contribute to crafting unforgettable guest experiences while positively impacting their communities. Shake Shack values adaptability, accountability, and integrity and seeks individuals who can thrive in a fast-paced, high-volume environment. This opportunity is ideal for someone passionate about hospitality, eager to develop culinary and customer service skills, and dedicated to working in a team-oriented space that embraces diversity and inclusion.

Job Requirements

  • Must be 16 years or older
  • Ability to learn quickly in fast-paced, high-volume environment
  • Flexible schedule availability including evenings, weekends, and holidays
  • Willingness to adapt to various roles within the restaurant
  • Commitment to uphold integrity and accountability in all tasks and interactions

Job Qualifications

  • Ability to learn quickly in fast-paced, high-volume environment
  • Adaptability to various roles within the restaurant
  • Consistently demonstrates integrity by doing the right thing and taking accountability
  • Flexible schedule availability, including evenings, weekends, and holidays
  • Must be 16 years or older

Job Duties

  • Embody enlightened hospitality by leading interactions with genuine warmth and care towards both team members and guests
  • Prepare and assemble food orders according to Shake Shack's standards and recipes
  • Master all stations and rotate through them, keeping each day fresh and exciting
  • Follow all food safety and sanitation procedures to ensure the safety of guests and team members
  • Stand for something good by aligning with Shake Shack's values of integrity, inclusivity, and community engagement

Job Criteria

Experience

Entry Level (1-2 years)


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