Restaurant Team Member

Papa John's is a renowned American pizza restaurant franchise, recognized as the fourth largest pizza delivery chain in the United States. Established more than 30 years ago and headquartered in Jeffersontown, Kentucky, a suburb of Louisville, Papa John's has built a strong reputation for delivering high-quality pizzas with fresh ingredients. The company is deeply committed to innovation, consistently developing new products and recipes to delight customers and maintain its position as an industry leader. Known for its family-oriented culture and emphasis on customer satisfaction, Papa John's values dependability, teamwork, and a positive work environment that fosters growth for its employees across various roles.

This role presents an exciting opportunity to become part of the Papa John's team, specifically performing assigned workstation duties to ensure quality products and service are delivered to customers in alignment with company standards. This is an hourly, non-exempt position requiring dedication and attention to detail. The team member's responsibilities include making quality products, preparing ingredients, taking orders, and providing excellent customer service either by phone or in person. They must work with a sense of urgency, striving to maintain the highest standards of cleanliness, safety, and organization within their workstation while supporting sales efforts through suggestive selling techniques to increase the average check.

Working at Papa John's means being part of a dynamic team where cooperation and mutual support are emphasized. Employees are expected to be punctual, assist other team members when needed, and complete all necessary closing duties at the end of their shifts. The role also involves handling cash, check, and credit card transactions accurately using the company’s PROFIT System, maintaining uniform and appearance standards, and complying with all federal, state, and local regulations. The company promotes a fun and energetic work atmosphere that inspires teamwork and motivation.

To excel in this position, employees should exhibit core competencies such as a strong commitment to task completion, customer-focused service orientation, flexibility to adapt to changing circumstances, initiative to act proactively, and effective teamwork skills. Physical demands include the ability to stand for prolonged periods, use fine motor skills, lift weights up to 50 pounds (and occasionally more), and work in various indoor and outdoor environments that may involve exposure to noise, mechanical parts, and various odors.

This position requires candidates to be at least 18 years old, especially for duties such as pizza loading, oven tending, pizza cutting, dough docking, dishwashing, and delivery. Additionally, those cross-trained as delivery drivers must possess a valid driver's license, an acceptable driving record, insurance, and a vehicle for delivering pizzas. Papa John’s offers a competitive work environment that encourages growth and development while maintaining a commitment to quality and customer satisfaction.