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Restaurant Team Member

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

401k
flexible schedule
employee discount

Job Description

The Restaurant Team Member role at Papa John’s is an essential position that involves multiple responsibilities aimed at ensuring the highest quality food and service standards are maintained. This position typically involves rotating through various workstation duties, including food preparation, order taking, ingredient preparation, and delivering exceptional customer service either in person or over the phone. The role requires strict adherence to Papa John’s appearance and operational standards as outlined in the company’s Operations Manual, Team Member Handbook, and PIZZAcademy training. A strong sense of urgency, teamwork, and positive engagement with customers and coworkers are fundamental qualities for success in... Show More

Job Requirements

  • high school diploma or ged preferred
  • serv-safe or local or state food service certification preferred

Job Qualifications

  • experience in a fast-paced customer service or food service environment preferred
  • strong communication and interpersonal skills
  • ability to work effectively as part of a team
  • proficiency in handling cash and credit transactions
  • basic knowledge of food safety standards
  • ability to follow operational procedures and standards
  • positive attitude and a commitment to customer satisfaction

Job Duties

  • perform assigned workstation duties including making quality products
  • prepare ingredients
  • take orders
  • provide quality customer service through positive and professional interaction with customers by phone or in person
  • act with a sense of urgency in all tasks
  • work as part of a team and assist colleagues
  • be punctual for shifts
  • support other workstations during shifts
  • complete all closing duties including cleaning
  • enhance company image by complying with uniform and appearance standards
  • contribute to a positive team atmosphere with energy and fun
  • accurately use the FOCUS system
  • process cash and credit card transactions
  • support sales efforts by suggestive selling to increase check average
  • maintain organized, safe, and clean work areas
  • comply with safety and security standards at all times

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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