Papa John's Pizza logo

Restaurant Team Member

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

Training
flexible schedule
Employee Discounts
Opportunities for advancement
Supportive team environment
Paid Time Off
Health Insurance

Job Description

Papa John's is a globally recognized pizza delivery and takeout restaurant chain, known for its commitment to quality and customer satisfaction. Founded in 1984, Papa John's has grown to become one of the largest pizza franchises in the world, with thousands of locations across multiple countries. Dedicated to delivering fresh, delicious pizzas and exceptional customer service, Papa John's emphasizes the importance of using high-quality ingredients and maintaining operational excellence. As a franchise-based organization, Papa John's offers various opportunities for employment ranging from entry-level team members to managerial roles, providing a dynamic and engaging work environment for individuals passionate about the food service industry. The company prides itself on fostering an inclusive atmosphere where teamwork, respect, and personal growth are encouraged, aligning with its mission to create a positive impact on both its employees and customers.

The Restaurant Team Member role at Papa John's is a vital position that ensures the delivery of high-quality products and excellent service to all customers. This role involves performing assigned workstation duties that include preparing ingredients, making pizzas, taking orders, and providing outstanding customer service either in person or by phone. Team members are expected to uphold Papa John's strict standards concerning uniform appearance and operational policies, which are detailed in the Operations Manual and Team Member Handbook. This role also requires adherence to all federal, state, and local laws related to food safety and workplace regulations.

Successful candidates will embody a strong work ethic, demonstrate effective communication, and work collaboratively within their team to maintain a positive, energetic work environment. Responsibilities include accurately using the FOCUS System to process cash and credit card transactions, suggestively selling products to boost sales, and maintaining clean and organized workstations to ensure safety and hygiene. The position offers both part-time and full-time employment opportunities, with comprehensive training provided to equip team members with the necessary skills and knowledge. Papa John's values each employee as a unique contributor, likening the diverse staff to the blend of toppings that create the perfect pizza. By joining this team, employees become part of a family-oriented setting that values dedication, teamwork, and growth, providing a rewarding career path in the fast-paced restaurant industry.

Job Requirements

  • High school diploma or GED preferred
  • Ability to work flexible hours including evenings and weekends
  • Must comply with Papa John’s uniform and appearance standards
  • Ability to stand for extended periods
  • Ability to handle cash and operate point-of-sale systems
  • Must follow food safety regulations
  • Must be punctual and reliable

Job Qualifications

  • High school diploma or GED preferred
  • Serv-Safe or local or state food service certification preferred
  • Effective communication skills
  • Ability to work in a team environment
  • Cash management skills
  • Planning and organizational skills
  • Positive attitude and strong work ethic

Job Duties

  • Perform assigned workstation duties including making quality products
  • Prepare ingredients
  • Take orders
  • Provide quality customer service through positive and professional interaction with customers by phone or in person
  • Act with a sense of urgency
  • Work as part of a team
  • Support other workstations during shifts
  • Complete closing duties including cleaning
  • Comply with uniform and appearance standards
  • Accurately use the FOCUS System
  • Process cash and credit card transactions
  • Suggestively sell to increase check average
  • Maintain organized, safe, and clean work areas
  • Comply with safety and security standards

Job Criteria

Experience

Entry Level (1-2 years)


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