Papa John's Pizza logo

Restaurant Team Member

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Day Shifts
Weekend Shifts
Fixed Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
training programs
Career advancement opportunities

Job Description

Papa John's is a globally recognized pizza delivery and takeout restaurant chain known for its commitment to quality ingredients and customer service excellence. Founded in 1984, the company has grown into one of the most popular pizza brands worldwide, with thousands of locations across multiple countries. Papa John's prides itself on its core values of quality, team collaboration, and customer satisfaction, which are reflected in its operations and employee culture. As a leader in the fast-food industry, Papa John's continuously innovates in menu offerings and delivery services to meet and exceed customer expectations. The company is committed to providing a supportive working environment that fosters growth and development for its team members. Employing a diverse workforce, Papa John's offers opportunities for individuals at various stages of their careers who are passionate about delivering great food and excellent service. This particular role is for a Restaurant Team Member position at Papa John's, available as a part-time or full-time opportunity depending on store needs. The role is essential in ensuring that customers receive the highest quality products and service in line with Papa John's standards. Team Members work diligently at their assigned workstations which can include making pizzas, preparing ingredients, taking orders from customers either in person or by phone, and ensuring all food is prepared to meet stringent quality controls. This position plays a vital role in maintaining the brand’s reputation by adhering to operational manuals, company policies, and local health and safety regulations. Responsibilities also include collaborating with fellow team members to create a friendly, efficient, and fast-paced work environment that supports both the team and customer satisfaction. Team Members contribute to the cleanliness and safety of the restaurant by completing all closing duties and maintaining their workstations according to company standards. Additionally, handling cash and credit card transactions accurately and utilizing the FOCUS System for orders facilitates smooth and professional customer interactions. The role offers an excellent opportunity for those seeking entry-level positions in the restaurant industry where teamwork, customer service, and food safety are priorities. Candidates with a High School diploma or GED and preferably certification in food safety such as Serv-Safe or state certification will find this role suitable for developing valuable experience in food preparation and fast-paced service environments. Through this job, individuals gain skills related to food handling, customer communication, teamwork, sales techniques, and operational compliance. Overall, this position at Papa John's provides a dynamic work atmosphere where energy, fun, and attention to quality combine to deliver an outstanding experience to every customer.

Job Requirements

  • high school diploma or ged preferred
  • serv-safe or local or state food service certification preferred
  • ability to perform food preparation duties
  • ability to work in a fast-paced environment
  • knowledge of food safety procedures
  • ability to handle cash and credit transactions accurately

Job Qualifications

  • high school diploma or ged preferred
  • serv-safe or local or state food service certification preferred
  • food preparation experience
  • fast-paced work experience
  • knowledge of food safety practices

Job Duties

  • perform assigned workstation duties including making quality products preparing ingredients taking orders providing quality customer service through positive and professional interaction with customers by phone or in person acting with a sense of urgency in everything they do
  • work as part of a team and assist each other by being on time for their shift supporting other workstations during their shift and completing all closing duties including cleaning at the end of each shift
  • enhance the companys image by complying with uniform and appearance standards
  • contribute to an atmosphere of teamwork energy and fun
  • accurately use the focus system process cash andor credit card transactions
  • support sales efforts by suggestively selling to increase the check average when taking an order
  • protect the companys assets by maintaining organized safe and clean work areas comply with safety and security standards at all times

Job Criteria

Experience

Entry Level (1-2 years)


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