Job Overview

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Employment Type

Full-time
Part-time
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Benefits

Paid Time Off
employee discount
training provided
flexible schedule
Team-oriented environment
Career development opportunities

Job Description

Papa Johns is a renowned international pizza delivery restaurant franchise that has built a strong reputation for quality ingredients and exceptional customer service. As a part of the global food service industry, Papa Johns prides itself on providing an inviting atmosphere for both customers and employees while maintaining high standards for food preparation and service. Established decades ago, the franchise continues to expand and innovate with a customer-focused approach that highlights teamwork and quality. This company values diversity and aims to create a supportive environment where employees are considered the "secret ingredient" to its success, contributing uniquely to the team just like pizza toppings come together to form the perfect pie.

The Restaurant Team Member role at Papa Johns is an entry-level position offered to both part-time and full-time candidates, emphasizing on-the-job training to ensure every team member is equipped with the necessary skills to succeed. This position centers around performing assigned workstation duties efficiently and professionally in accordance with Papa Johns operational standards. These standards are meticulously outlined in the companys Operations Manual and Team Member Handbook, along with training provided through PIZZAcademy, Papa Johns specialized training program. Duties include making quality products, preparing ingredients, taking customer orders, processing transactions, and maintaining a clean and organized work environment. This role requires excellent communication skills and a commitment to customer satisfaction, supporting Papa Johns reputation for fast and friendly service.

Team members are expected to work collaboratively, assisting each other by being punctual, supporting different workstations as needed, and completing all closing duties with a strong attention to detail. Compliance with Papa Johns strict uniform and appearance codes is a fundamental part of representing the brand professionally. The role also involves cash management responsibilities such as accurately using the FOCUS system and handling cash or credit card transactions securely. Furthermore, team members are encouraged to engage in suggestive selling techniques to increase sales, thus supporting the overall business goals.

Papa Johns fosters a workplace culture of teamwork, energy, and fun, aiming to create an enjoyable environment where employees feel valued and motivated. As a franchise position, this job comes with the support of the larger Papa Johns network while providing opportunities to develop essential skills in food service, customer interaction, and operational procedures. This is an excellent opportunity for those seeking to join a well-established company with flexible employment options and the chance to grow within the food service industry. Onboarding includes comprehensive training and ongoing development, making this role suitable for individuals new to the workforce or those looking to advance their careers in the restaurant sector.

Job Requirements

  • high school diploma or GED preferred
  • ability to perform workstation duties
  • ability to prepare ingredients and make quality products
  • ability to interact positively and professionally with customers
  • punctuality and reliability
  • compliance with uniform and appearance standards
  • capability to work flexible shifts
  • ability to handle cash and credit transactions
  • understanding of safety and security procedures

Job Qualifications

  • high school diploma or GED preferred
  • Serv-Safe or local or state food service certification preferred
  • effective communication skills
  • ability to work in a team environment
  • ability to manage cash transactions accurately

Job Duties

  • perform assigned workstation duties including making quality products
  • prepare ingredients
  • take orders
  • provide quality customer service through positive and professional interaction with customers by phone or in person
  • act with a sense of urgency
  • work as part of a team
  • assist other workstations
  • complete all closing duties including cleaning
  • comply with uniform and appearance standards
  • accurately use the FOCUS system
  • process cash and/or credit card transactions
  • support sales efforts by suggestively selling to increase the check average
  • protect company assets by maintaining organized, safe and clean work areas
  • comply with safety and security standards at all times

Job Criteria

Experience

No experience required


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