Papa John's Pizza logo

Restaurant Team Member

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Weekly paychecks
Flexible Hours
Free Pizza on your first shift and continuing Discount of 50% OFF
Direct deposit and debit cards
training and recognition programs
$150 referral program
competitive compensation
Benefits- Medical, paid vacation, **Benefits vary based on hours worked/ Position
In fact, most of our promotions come from within!

Job Description

Papa John's is a globally recognized pizza delivery company known for its commitment to quality ingredients and exceptional customer service. Founded with the mission to deliver the best pizza experience, the brand has grown into a franchise with numerous locations across the country. As a leader in the foodservice industry, Papa John's continues to focus on customer satisfaction, innovation, and providing a welcoming work environment for its employees. The company prides itself on its team-oriented culture, offering opportunities for growth and development within the organization. Papa John's ensures adherence to strict operational standards including uniform, appearance, and food preparation guidelines, maintaining consistency across all locations to meet customer expectations.

The role of a Restaurant Team Member at Papa John's is integral to maintaining the high-quality standards the brand is known for. This position involves performing a variety of workstation duties such as making quality pizza products, preparing ingredients, taking customer orders, and providing outstanding customer service either by phone or in person. The team member is expected to act with a sense of urgency, work collaboratively with the team by supporting other workstations, and complete all closing duties including cleaning at the end of shifts. They contribute to a positive work atmosphere fostering teamwork, energy, and fun. This role emphasizes accuracy in cash and credit card transactions, using the FOCUS System efficiently, and supporting sales efforts by suggestively selling to increase average order value. Additionally, maintaining safe, clean, and organized work areas and complying with security standards is paramount.

At Papa John's, team members are valued beyond their job functions, as the company considers its employees part of the family. There is a strong focus on employee development, with most promotions coming from within, creating pathways for career advancement. The position is available in both part-time and full-time formats with flexible hours, competitive compensation, and a host of benefits including medical coverage and paid vacation depending on hours worked and role. New hires receive comprehensive training and ongoing recognition programs that reward dedication and hard work. This franchise position requires individuals who are hardworking, team-oriented, honest, and possess excellent customer service skills. Applicants must be at least 16 years old and have reliable transportation to and from work. Benefits like weekly paychecks, direct deposit, debit card options, and a referral bonus program add to the appeal of working with Papa John's. This opportunity is ideal for individuals looking to join a respected brand where they can grow their skills and be part of a dynamic team committed to quality and customer satisfaction.

Job Requirements

  • Must be 16 or older
  • reliable transportation to and from work
  • ability to work flexible hours
  • hardworking
  • team-oriented
  • honest

Job Qualifications

  • You must be hard working, team-oriented, friendly, honest and have great customer service skills
  • Reliable transportation to and from work
  • Must be 16 or older

Job Duties

  • The Restaurant Team member performs assigned workstation duties to ensure quality products and service are delivered to our customers meeting Papa John’s standards
  • Comply with Papa John’s uniform, appearance, and operations standards as defined in the Operations Manual, PIZZAcademy, Team Member Handbook, and with federal, state, and local laws and ordinances
  • Perform assigned workstation duties including making quality products, preparing ingredients, taking orders, providing quality customer service through positive and professional interaction with customers by phone or in person, and acting with a sense of urgency in everything they do
  • Work as part of a team and assist each other by being on time for their shift, supporting other workstations during their shift and completing all closing duties, including cleaning, at the end of each shift
  • Enhance the company’s image by complying with uniform and appearance standards
  • Contribute to an atmosphere of teamwork, energy and fun
  • Accurately use the FOCUS System, process cash, and/or credit card transactions
  • Support sales efforts by suggestively selling to increase the check average when taking an order
  • Protect the company’s assets by maintaining organized, safe and clean work areas
  • comply with safety and security standards at all times

Job Criteria

Experience

No experience required


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