Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $48,000.00 - $67,700.00
Work Schedule
Flexible
On-call
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Retirement Plan
short term disability
long term disability
basic life insurance
voluntary life insurance
Tuition Reimbursement
Paid Time Off
Flexible work schedules
company outings
Dining Discounts
PC/laptop assistance
On-site fitness center
on-site daycare
On-site cafe
fun work environment
Job Description
Flynn Group, founded in 1999, began as the owner and operator of eight Applebee's restaurants in Washington State. Since its inception, the company has experienced exponential growth of over 30 percent annually, expanding its portfolio to include leading brands such as Taco Bell, Panera, Arby's, Pizza Hut, and Wendy's. Today, Flynn Group is recognized as the largest restaurant franchise and ranks among the top 20 largest foodservice companies in the United States. With six wholly-owned subsidiaries, including Apple American Group, Bell American, Pan American, RB American, Hut American, and Wend American Group, Flynn Group operates more than 3,000 locations across... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1-2 years of experience in IT support or related technical role
- Availability to be on call 24/7
- Ability to travel within market and to support centers for training
- Strong organizational skills and attention to detail
- Flexibility to work variable hours including evenings and weekends
- Valid driver’s license and reliable transportation
Job Qualifications
- Associate degree or higher in information technology or related field preferred
- Prior experience with POS hardware and software support
- Strong communication and problem-solving skills
- Ability to work independently with minimal supervision
- Familiarity with networking fundamentals including CAT6 wiring and wireless technologies
- Experience with hardware installation, diagnostics, and repair processes
- Knowledge of restaurant operations and drive-thru software a plus
Job Duties
- Provide remote user support
- Install and repair hardware including PCs, laptops, and printers
- Maintain inventory and manage warranties and repairs
- Support restaurant openings and remodels with IT setup and on-site assistance
- Maintain and troubleshoot security camera systems
- Manage telephone and audio system hardware and troubleshooting
- Deliver first-level help desk support and escalate issues as necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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