
Job Overview
Employment Type
Full-time
Part-time
Compensation
Salary
Range $47,200.00 - $66,600.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Job Description
Potbelly is a well-established fast-casual restaurant chain known for its warm atmosphere and high-quality sandwiches, soups, and salads. With a focus on delivering an exceptional customer experience, Potbelly has developed a strong reputation for friendly service, great food, and a welcoming environment. Its Arden Hills, MN location continues this legacy by offering guests an inviting place to enjoy freshly made meals. The company values team collaboration, effective communication, and a commitment to quality, which is reflected in every aspect of its operations. Potbelly - Arden Hills provides opportunities for both full-time and part-time employment, seeking individuals who are enthusiastic, motivated, and ready to engage with customers and coworkers alike in a dynamic restaurant setting.
The role of a Restaurant Supervisor at Potbelly - Arden Hills is integral to ensuring the smooth daily operation of the restaurant. This position involves both supervisory and leadership responsibilities, where the successful candidate will lead their team to achieve key goals related to customer satisfaction, service quality, and adherence to internal policies. The Restaurant Supervisor supports the management team in planning and operational duties, assisting in the delivery of consistent standards of service and cleanliness. Clear communication, both verbal and written, is essential in this role as it helps in directing the team effectively and maintaining high morale.
The Restaurant Supervisor will monitor team members to ensure compliance with service standards while being proactive in recognizing guests' needs through attentive service. An important part of the role includes assisting managers with organizing sidework, managing shift communications, and maintaining the overall cleanliness and proper setup of the restaurant and dining areas. The supervisor will also enforce attendance policies to ensure reliable coverage during scheduled shifts. This role offers the opportunity to develop leadership skills within a supportive environment and is ideal for individuals seeking a career in the restaurant industry who enjoy guiding others and contributing to a positive dining experience for guests. Immediate hiring means candidates can expect a straightforward onboarding process and the chance to join a dedicated team at Potbelly - Arden Hills soon.
The role of a Restaurant Supervisor at Potbelly - Arden Hills is integral to ensuring the smooth daily operation of the restaurant. This position involves both supervisory and leadership responsibilities, where the successful candidate will lead their team to achieve key goals related to customer satisfaction, service quality, and adherence to internal policies. The Restaurant Supervisor supports the management team in planning and operational duties, assisting in the delivery of consistent standards of service and cleanliness. Clear communication, both verbal and written, is essential in this role as it helps in directing the team effectively and maintaining high morale.
The Restaurant Supervisor will monitor team members to ensure compliance with service standards while being proactive in recognizing guests' needs through attentive service. An important part of the role includes assisting managers with organizing sidework, managing shift communications, and maintaining the overall cleanliness and proper setup of the restaurant and dining areas. The supervisor will also enforce attendance policies to ensure reliable coverage during scheduled shifts. This role offers the opportunity to develop leadership skills within a supportive environment and is ideal for individuals seeking a career in the restaurant industry who enjoy guiding others and contributing to a positive dining experience for guests. Immediate hiring means candidates can expect a straightforward onboarding process and the chance to join a dedicated team at Potbelly - Arden Hills soon.
Job Requirements
- High school diploma or equivalent
- availability to work full time or part time
- ability to supervise and lead a team
- strong communication skills
- knowledge of health and safety standards
- ability to work flexible shifts
- reliable attendance
Job Qualifications
- Effective verbal and written communication skills
- leadership ability
- experience in a customer service or restaurant environment preferred
- team management skills
- ability to multitask and manage priorities
- positive attitude
- basic knowledge of restaurant operations
Job Duties
- Monitor team members to follow all service standards
- supervise service of guests, being watchful of signals from guests in need of service
- assist manager to establish and monitor sidework duty completion
- read daily communication sheets from previous shift and prepare one for the following shift
- check restaurant for cleanliness and set up
- check tables for cleanliness and proper set up
- communicate both verbally and in writing to provide clear direction to staff
- comply with attendance rules and be available to work on a regular basis
- perform any other job related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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