Restaurant Supervisor - Fenway Park

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests across 15 countries every day. Known for its commitment to excellence and its strong focus on employee development, Aramark strives to create meaningful experiences for its customers while fostering a supportive and inclusive workplace. The company's operations span numerous industries, including education, healthcare, sports and entertainment, and business dining, making it a versatile and dynamic employer. Aramark is deeply rooted in service and united by its purpose to do great things for its employees, partners, communities, and the planet, which reflects its dedication to corporate social responsibility and sustainability.

The Premium Restaurant Supervisor position at Aramark is a critical role based at Fenway Park, one of Boston’s most iconic sports venues. This role is responsible for overseeing the daily front-of-house operations specifically within Fenway Park's premium restaurants and clubs during games and special events. This employment is hourly and offers a competitive hourly wage ranging from $28.00 to $30.00, reflecting Aramark’s intent to fairly compensate for the responsibilities and leadership involved.

In this position, the Premium Restaurant Supervisor provides hands-on leadership to the service staff, ensuring exceptional guest experiences by maintaining high service standards consistent with Aramark and Fenway Park’s policies. The supervisor manages the preparation and execution of service activities, including staffing assignments, pre-shift communications, and ongoing quality control of the dining environment. They are tasked with monitoring cleanliness, organization, and service flow to guarantee that guests receive a seamless and enjoyable experience. The supervisor also plays an important role in coaching and supporting employees, helping to develop their skills and ensure adherence to service, safety, and sanitation standards.

This leadership role requires working collaboratively with culinary teams and management to coordinate tasks and solve any issues that arise during events. Additionally, the supervisor supports inventory control measures and communicates any discrepancies or concerns to management promptly. The dynamic nature of event operations at Fenway Park means the Premium Restaurant Supervisor must be flexible and prepared to adapt duties as needed to meet evolving business needs.

Aramark offers comprehensive benefits programs for eligible employees, including medical, dental, and vision coverage, plus work-life resources that support overall well-being. Additional benefits may include retirement savings plans such as 401(k), paid time off including parental leave, and disability coverage, though these vary based on location and employee eligibility. The company is committed to providing an equal employment opportunity environment and ensures consideration for all qualified applicants, including those with arrest or conviction records, in accordance with applicable laws.

This role is ideal for individuals with prior supervisory experience in hospitality or restaurant environments who have strong leadership and communication skills. Availability to work flexible hours, including nights, weekends, and holidays, is necessary to cover event schedules. Physical stamina is also essential, as the supervisor will be required to stand and walk for extended periods and lift up to 50 pounds. Aramark’s culture emphasizes development, teamwork, and delivering outstanding service, making this a rewarding opportunity for those passionate about hospitality and making a positive impact within a premier sports and entertainment venue.