Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $24.00 - $26.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
Training and Development
Job Description
City Experiences is a leading provider of unique and memorable events and experiences, committed to delivering exceptional service across a diverse range of settings. As part of the broader Hornblower Group, City Experiences enjoys a stellar reputation for quality and innovation in hospitality and events management. With over 40 years of success, the company has expanded organically and through acquisitions, now operating a portfolio of more than 25 brands that serve over 30 million guests annually. City Experiences thrives on fostering a work culture centered around respect, teamwork, and outstanding customer service, enabling its employees to deliver unparalleled experiences both... Show More
Job Requirements
- Minimum 6 months food service supervisory experience preferred
- Minimum 6 months hospitality experience with knowledge of food, wine, and spirits
- 21 years or older
- Food Handler Certification required
- TIPS certification desirable
- Excellent communication and customer service skills
- Must be able to obtain a TWIC and MMC
- Experience with a Point of Service system
- Evenings, weekends and holiday shifts are often required
- A flexible schedule is required
Job Qualifications
- Minimum 6 months food service supervisory experience preferred
- Minimum 6 months hospitality experience with knowledge of food, wine, and spirits
- At least 21 years of age
- Food Handler Certification required
- TIPS certification desirable
- Excellent communication and customer service skills
- Ability to obtain a TWIC and MMC
- Experience with a Point of Service system
- Flexible schedule availability including evenings, weekends, and holidays
Job Duties
- Review events at the beginning of the work week for discrepancies, conflicts, or questions
- Communicate any issues
- Review contract with lead chef and sales manager when available
- Prepare diagrams based on guest count, client needs, and staffing level
- Gather additional items needed for event including beverages, supplies, paperwork
- Be on board yacht at scheduled in time for crew, ready to start pre-shift meeting
- Supervise and manage crew while on HCE premises
- Review all contract details with crew and set expectation for the event clearly and concisely
- Assign and direct crew in their position related responsibilities including sidework, resets, and cleaning of food and beverage areas
- Monitor and evaluate food, beverage, and service quality during event
- Take corrective action to ensure a successful function
- Support the onboard Operations staff with all safety requirements and communicate essential event information
- Complete Senior Deckhand training including vessel operations, fire safety, CPR/AED, line handling, and First Aid
- Conduct full walkthrough of vessel after each event to ensure all areas are in "Show-Ready" condition
- Occasionally move or lift up to 60 lbs
- Travel up and down stairs without assistance
- Prioritize and plan work activities and use time efficiently
- Demonstrate accuracy and thoroughness in work, applying feedback to improve performance
- Meet productivity standards and complete work in a timely manner
- Adapt to changes in work environment, manage competing demands, and handle unexpected events
- Be consistently at work and on time, follow instructions, respond to management, seek feedback to improve performance
- Observe safety and security procedures and use equipment properly
- Perform additional job duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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