Restaurant Supervisor (Event Manager) - San Diego - Hornblower

San Diego, CA, USA|Onsite, Travel

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $24.00 - $26.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Benefits

competitive hourly wage

flexible scheduling

comprehensive training

Opportunity for career growth

Supportive team environment

Inclusive and diverse workplace

Commitment to safety and compliance

Job Description

City Experiences, operating under the umbrella of City Cruises and Hornblower, is a distinguished provider of exceptional experiences on both land and water. With a legacy of 40 years marked by organic growth and strategic acquisitions, the company now boasts a diverse portfolio of over 25 brands attracting upwards of 30 million guests annually. This extensive reach ensures a vibrant, dynamic environment enriched with opportunities for those passionate about delivering unparalleled customer experiences. Committed to fostering a culture rooted in the RESPECT Service System, City Experiences puts integrity, professionalism, and outstanding guest interaction at the forefront of its mission. Employees... Show More

Job Requirements

Minimum six months food service supervisory experience preferred
Minimum six months hospitality experience with knowledge of food, wine, and spirits
Must be 21 years or older
Food handler certification required
TIPS certification desirable
Excellent communication and customer service skills
Ability to obtain a Transportation Worker Identification Credential (TWIC) and Merchant Mariner Credential (MMC)
Experience with a Point of Service (POS) system
Flexible schedule with ability to work evenings, weekends, and holidays

Job Qualifications

Minimum six months food service supervisory experience preferred
Minimum six months hospitality experience with knowledge of food, wine, and spirits
Must be 21 years or older
Food handler certification required
TIPS certification desirable
Excellent communication and customer service skills
Ability to obtain a Transportation Worker Identification Credential (TWIC) and Merchant Mariner Credential (MMC)
Experience with a Point of Service (POS) system
Flexible schedule with ability to work evenings, weekends, and holidays

Job Duties

Review events at the beginning of the work week for discrepancies, conflicts, or questions
Communicate any issues
Review contract with lead chef and sales manager when available
Prepare diagrams based on guest count, client needs, and staffing level
Gather additional items needed for event such as beverages, supplies, paperwork
Be on board yacht at scheduled in time for crew, ready to start pre-shift meeting
Supervise and manage crew while on HCE premises
Review all contract details with crew and set expectations for the event
Assign and direct crew in their position related responsibilities, including sidework, resets, and cleaning of food and beverage areas
Monitor and evaluate all food, beverage, and service quality during event
Take corrective action to ensure a successful function
Support the onboard Operations staff with all safety requirements while communicating essential information regarding the event
Complete Senior Deckhand training including vessel operations, fire safety, CPR/AED, line handling, and First Aid
Full walkthrough of vessel after each event to ensure all areas are in show-ready condition
Occasionally move or lift up to 60 lbs
Travel up and down stairs without assistance
Prioritize and plan work activities and use time efficiently
Demonstrate accuracy and thoroughness in quality control, monitor own work, apply feedback to improve performance
Meet productivity standards and complete work in a timely manner
Adapt to changes in the work environment, manage competing demands and deal with unexpected events
Consistently be at work and on time, follow instructions, respond to management direction and solicit feedback to improve performance
Observe safety and security procedures and use equipment and materials properly
Perform additional job duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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