Delaware North

Restaurant Supervisor, Detroit Airport

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $20.00
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

weekly pay
Employee assistance program
Training and development opportunities
Employee Discounts
Flexible work schedules
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
paid vacation days
Paid holidays
Paid parental bonding leave
Tuition Reimbursement
Professional certification reimbursement

Job Description

Delaware North Travel is a leading hospitality provider renowned for its exceptional services in travel locations, including airports, stadiums, and national parks. As a family-owned company with over a century of history, Delaware North has established a global legacy in the hospitality industry, offering extensive opportunities for career growth and personal development. The company prides itself on delivering memorable experiences to guests by fostering a culture of excellence, teamwork, and commitment to service quality. Delaware North's operations cover various sectors such as restaurants, hotels, sports venues, gaming, and retail, making it a versatile and dynamic workplace for individuals passionate about... Show More

Job Requirements

  • Must be able to carry up to 50 lbs
  • Standing walking bending for the duration of the shift occasionally pushing and pulling to move equipment mops and brooms

Job Qualifications

  • Minimum of 1 year supervisory experience in a similar role
  • Self-motivated
  • Superior organization and guest service abilities
  • Excellent written and verbal communication skills with customer relation skills
  • No college degree required

Job Duties

  • Maintain a safe and clean environment for guests and team members ensuring the venue is adequately stocked with all products and supplies needed for service and all departmental and organizational policies and procedures are met
  • Assign duties to team members on shift and perform some service tasks
  • Assist managers in team member training and compliance
  • Investigate and resolve service complaints review procedures operational areas in need of attention as well as assisting in the management of staffing levels in accordance with budgetary goals and business volume
  • Greet guests positively professionally and as an individual and monitor guests and team member need within your assigned area

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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