Shake Shack logo

Restaurant Supervisor

Job Overview

briefcase

Employment Type

Full-time
moneybag

Compensation

Salary
Range $58,032.00 - $71,552.00
clock

Work Schedule

Flexible
diamond

Benefits

weekly pay
performance bonuses
meal discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Employer Paid Life Insurance
Disability insurance
401k plan with company match
Paid Time Off
Paid parental leave
Employee assistance program
Pre-tax commuter benefits
flexible spending accounts
Dependent care accounts
development opportunities

Job Description

Shake Shack is a renowned hospitality brand that started as a humble hot dog cart in New York City's Madison Square Park. Founded by Danny Meyer, the CEO of Union Square Hospitality Group and author of the acclaimed book Setting the Table, Shake Shack has evolved into one of the fastest-growing and most respected names in the restaurant industry. The company has maintained its commitment to quality and community from the very beginning, reinvesting proceeds back into the local area and emphasizing a culture of hospitality and social responsibility. Today, Shake Shack operates numerous locations and continues to deliver high-quality food with exceptional service, rooted in the philosophy to "Stand For Something Good." Shake Shack is more than just a restaurant - it is a community where team members, guests, and neighborhoods thrive together in an environment that values inclusion, respect, and positive impact.

The role of Restaurant Manager at Shake Shack is integral to ensuring the company’s ongoing success and commitment to guest satisfaction. As a Restaurant Manager, you will be at the forefront of managing daily operations to provide an unmatched restaurant experience. This involves overseeing team members, guiding operations with an eye toward excellence, and ensuring compliance with health, safety, and sanitation standards. You will be responsible for training and motivating your team to uphold Shake Shack’s mission of hospitality, fostering a culture of learning and growth through hands-on mentorship and leadership.

This position requires a dynamic individual with experience managing high-volume, fast-paced restaurant environments. You will leverage your knowledge in restaurant operations, personnel management, and financial aspects of the business to drive results that benefit the entire ShackFam. Beyond operational duties, you will play a key role in promoting Shake Shack’s brand locally by engaging with the community through word-of-mouth, events, and collaborations. Your leadership will impact both business performance and the emotional connection guests have with the Shake Shack brand.

Shake Shack offers a vibrant, supportive workplace where individuality and collaboration are celebrated. This is a full-time role with a competitive salary range of $58,032 to $71,552 per year. Team members enjoy extensive benefits such as medical, dental, and vision insurance, paid time off, parental leave, retirement plans with company match, and various employee discounts. The company values growth, providing ample development and advancement opportunities along with access to employee assistance programs and flexible spending options.

Joining Shake Shack means becoming a valued member of a passionate team dedicated to crafting unforgettable experiences and standing for something good in every aspect of life and hospitality. Every day presents a chance to learn, lead, and leave a positive mark in your community and the restaurant industry at large.

Job Requirements

  • 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Must exhibit an aptitude for leading, coaching, and driving excellence at every level
  • Understanding of financial aspects of business operations
  • Food handler certification, preferred
  • Willingness to work flexible hours

Job Qualifications

  • 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Must exhibit an aptitude for leading, coaching, and driving excellence at every level
  • Understanding of financial aspects of business operations
  • Food handler certification, preferred
  • Willingness to work flexible hours

Job Duties

  • Manage daily restaurant operations to ensure superior service and guest satisfaction
  • Train team members on all aspects of the Shack operations
  • Motivate and manage team members to provide highest level of hospitality
  • Demonstrate leadership with a focus on coaching and achieving excellence
  • Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
  • Ensure compliance with sanitation and safety regulations

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef