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Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Career development opportunities
safe work environment
employee recognition programs
Job Description
The hiring establishment is part of the hospitality industry, specializing in restaurant operations within a hotel setting. This company is dedicated to providing exceptional guest service while maintaining strong sustainability standards, aligning with initiatives such as the EarthView program. The company values its employees and fosters a culture that believes in 'People Are Our Capability,' 'Hearts That Serve,' 'Only Excellence,' 'Stay Nimble,' and 'Own It.' Such values emphasize a commitment to high service quality, continuous improvement, and responsiveness to guest needs.
This role is designed for an individual to supervise restaurant operations comprehensively. The supervisor will ensure that all oper... Show More
This role is designed for an individual to supervise restaurant operations comprehensively. The supervisor will ensure that all oper... Show More
Job Requirements
- High school diploma preferred
- Previous food and beverage experience required or equivalent training
- Previous supervisory experience preferred
- Knowledge of hotel PMS and Micros preferred
- Ability to stand for extended periods
- Ability to lift up to 25 pounds
- Flexibility to work holidays and weekends
- Good physical stamina, including walking, pushing and bending
Job Qualifications
- Previous food and beverage experience required or equivalent training
- Previous supervisory experience preferred
- Knowledge of hotel PMS and Micros preferred
- Strong interpersonal and communication skills
- Ability to manage financial transactions
- Problem-solving skills related to guest service issues
Job Duties
- Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values
- Perform various financial activities such as cash handling, deposit preparation, and payroll
- Resolve customer complaints regarding food and beverage service
- Forecast staff, equipment, and supply requirements based on menu
- Follow sustainability guidelines and practices related to HHM’s EarthView program
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- Ensure positive working relationship with vendors
- Ensure overall guest satisfaction
- Perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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