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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $20.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Life insurance
short-term disability
long-term disability
Team Member Assistance Plan
Discounted rooms
Paid holidays
Paid vacation
Paid sick time
401(k) retirement savings plan
Job Description
The Watermark Baton Rouge is a distinguished hotel located in the heart of beautiful downtown Baton Rouge. As a proud member of Marriott's Autograph Collection, it offers guests a unique blend of historic charm and modern luxury. The hotel is housed in a landmark building originally constructed in 1927 as Baton Rouge's first skyscraper and former headquarters for Louisiana Trust & Savings Bank. This iconic structure is notable for its eclectic architectural style, which combines Art Deco and Greek Revival elements. Visitors to the Watermark Baton Rouge can appreciate stunning murals by New Orleans artist Angela Gregory, carefully preserved marble... Show More
Job Requirements
- high school diploma or equivalent
- at least one year of progressive experience in hotel or related field
- previous supervisory responsibility preferred
- ability to convey information and ideas clearly
- ability to evaluate and select among alternative courses of action quickly and accurately
- capacity to work well in stressful, high-pressure situations
- ability to handle guest objections and disputes to satisfactory results
- ability to assimilate complex information and adjust to meet needs
- effective at listening to and clarifying concerns
- ability to work and understand financial information and basic arithmetic
- ensure quality control of all menus with regards to cleanliness and appearance
- assist in outlets when necessary
Job Qualifications
- high school diploma or equivalent
- some college coursework preferred
- at least one year of progressive experience in hotel or related field
- previous supervisory experience preferred
- excellent communication skills
- ability to work well under pressure
- strong problem-solving abilities
- adept at financial and data analysis
- effective listening and interpersonal skills
Job Duties
- oversee service operations in food and beverage outlets
- assist manager with training, motivating, and coaching staff
- monitor expenses and control labor costs
- ensure quality control of all menus regarding cleanliness and appearance
- provide service support in The Gregory or Milford’s on Third dining facilities
- handle guest objections and disputes effectively
- evaluate and select among alternative courses of action quickly and accurately
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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