RESTAURANT SUPERVISOR

The Watermark Baton Rouge is a distinguished hotel located in the heart of beautiful downtown Baton Rouge. As a proud member of Marriott's Autograph Collection, it offers guests a unique blend of historic charm and modern luxury. The hotel is housed in a landmark building originally constructed in 1927 as Baton Rouge's first skyscraper and former headquarters for Louisiana Trust & Savings Bank. This iconic structure is notable for its eclectic architectural style, which combines Art Deco and Greek Revival elements. Visitors to the Watermark Baton Rouge can appreciate stunning murals by New Orleans artist Angela Gregory, carefully preserved marble walls, and grand staircases leading to the original bank vaults, creating an ambiance rich in history and elegance. The hotel overlooks the Mississippi River, offering scenic views and a tranquil atmosphere in the midst of the bustling city center.

Within its beautiful setting, The Watermark Baton Rouge boasts exquisite public spaces and dining venues that meld design influences from the 1920s through the 1960s with contemporary aesthetics. Guests can experience varied culinary delights at its two food and beverage outlets: The Gregory, an upscale restaurant serving Southern cuisine, and Milford’s on Third, a New York City-style deli with Southern-inspired offerings. This setting creates a dynamic and refined environment for hospitality professionals seeking to grow their careers in an esteemed, service-focused hotel.

The full-time Outlet (Restaurant) Supervisor role at The Watermark Baton Rouge is integral to ensuring a superior dining experience in the hotel's restaurant outlets. Reporting directly to the Director of Food & Beverage, the Outlet Supervisor oversees service operations, striving to maintain high standards in both guest service and operational efficiency. This leadership position involves assisting management in training, motivating, and coaching staff to deliver exceptional service while managing labor costs and monitoring expenses to maintain budgetary goals. The Outlet Supervisor must be adaptable to working in either of the two distinct dining environments, applying a nuanced understanding of their respective service cultures to optimize guest satisfaction.

The role demands excellent communication skills, quick and effective decision-making abilities, and a strong aptitude for problem-solving under pressure. The Outlet Supervisor should be capable of assimilating complex and varied data to meet operational needs and engage proactively with both guests and team members to address concerns constructively. A fundamental aspect of the job is quality control—ensuring all menus, service areas, and dining environments meet the hotel’s exacting cleanliness and presentation standards. This position is well suited for someone with at least one year of progressively responsible experience in hotel service or related hospitality fields, ideally with prior supervisory experience.

Choosing to join The Watermark Baton Rouge team means becoming part of an organization that values its employees and offers an excellent work environment combined with competitive pay and a comprehensive benefits package. Eligible team members have access to medical, dental, and vision insurance, life insurance, disability coverage, a Team Member Assistance Plan, discounts on rooms, paid holidays, vacation and sick time, and a 401(k) retirement savings plan. The Watermark Baton Rouge prides itself on being an inclusive employer committed to equal opportunity and diversity. This role is a fantastic opportunity for hospitality professionals to thrive within a historic, dynamic hotel setting that honors both its heritage and its commitment to exceptional service.