Restaurant Supervisor

Great Wolf is a prominent leader in the hospitality and entertainment industry, known for its family-centered indoor water park resorts that provide a unique and memorable experience for guests of all ages. The company specializes in delivering exceptional entertainment, dining, and lodging experiences that make it a sought-after destination for families looking for fun and relaxation. As a company deeply committed to fostering a welcoming and inclusive environment, Great Wolf emphasizes growth and development opportunities, well-being, and a vibrant workplace culture where employees can thrive both personally and professionally. The company invests significantly in talent development through various programs, including Great Wolf University, which provides on-the-job training, skilled instructional resources, and leadership development courses designed to foster career advancement and skill mastery.

The role of Restaurant Supervisor at Great Wolf is integral to maintaining the high standards of hospitality and operational excellence that guests expect. This position is responsible for overseeing day-to-day restaurant operations, ensuring that all processes run smoothly and efficiently. The supervisor coordinates restaurant staff activities, including scheduling and payroll management, and supports the front-of-house team by handling reservations, inventory, and personnel matters. The Restaurant Supervisor works closely with both employees and guests, providing guidance, feedback, and ensuring that service quality is consistently impeccable. This role requires a proactive approach to problem-solving, involvement in guest satisfaction, and the ability to manage operational tasks such as Point of Sale (POS) transactions and compliance with sanitation and safety standards.

This full-time position pays $24.00 per hour and offers a comprehensive benefits package that includes medical, dental, and vision insurance, a health savings account, telehealth resources, life insurance, a 401K plan with employer matching, paid vacation time, and paid parental leave. Great Wolf prioritizes the well-being of its employees through flexible scheduling options, access to wellness programs, and support systems such as an Employee Assistance Program and Employee Relief Fund. The company prides itself on celebrating diversity and inclusion, ensuring that every team member feels valued and recognized in a supportive and dynamic work environment. With opportunities to grow your career through cross-training and scholarships, a collaborative team atmosphere, and strong leadership support, the Restaurant Supervisor role at Great Wolf offers a rewarding career path in the hospitality industry.