Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $22.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Telehealth resources
Life insurance
401k with employer match
Paid vacation time off
Paid parental leave
Job Description
Great Wolf is a premier family-focused resort and water park company known for delivering unforgettable experiences through exceptional hospitality and customer service. As a leader in the hospitality industry, Great Wolf offers a vibrant, welcoming atmosphere where employees can grow their careers and thrive. The company values diversity, inclusion, and the well-being of its employees, offering various programs and benefits designed to support personal and professional development. With its commitment to innovation and quality, Great Wolf continually strives to provide outstanding service to guests and foster a positive work environment for its staff.
The Restaurant Supervisor at Great... Show More
The Restaurant Supervisor at Great... Show More
Job Requirements
- Some high school education or equivalent
- 1+ year previous experience in a food service team lead capacity or leadership role
- 1+ year utilizing point-of-sale (POS) technology
- Basic mathematical skills related to cash handling
- Flexibility regarding scheduling including nights, weekends, and holidays
- Successful completion of criminal background check and drug screening
Job Qualifications
- Some high school education or equivalent
- 1+ year previous experience in a food service team lead capacity or leadership role
- 1+ year utilizing point-of-sale (POS) technology
- Basic mathematical skills related to cash handling
- Flexibility regarding scheduling including nights, weekends, and holidays
- Successful completion of criminal background check and drug screening
- Prior experience with Micros POS is desired
- Serve-Safe and/or TIPS certification preferred
- Proven teamwork skills
- Professional image that inspires trust and confidence
- Enthusiastic and positive energy
Job Duties
- Ensures operational execution by communicating expectations to lead servers and restaurant staff to ensure restaurant operations are efficient and meet all set standards
- Provides administrative support for front of house operations including scheduling, payroll, reservations, inventory, receiving, and personnel related matters
- Interacts with guests and pack members, provides feedback to staff throughout their shift to ensure quality service
- Works with management to investigate and resolve guest concerns
- Assists with overall restaurant operations including point of sale transactions, expediting, restocking, quality, and staff breaks and performance
- Ensures that restaurants are sanitized, cleaned, stocked, and set up correctly for opening and throughout shifts
- Communicates with fellow supervisors through various shifts to ensure successful operation of restaurants
- Identifies out of order equipment and reports to manager for repair
- Supports management in staff performance related matters including employee reviews, corrective action, investigations, and conflict resolution
- Assists with coordination and execution of birthday parties
- Adheres to sanitation, safety, and alcohol beverage control policies
Job Location
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