Restaurant Supervisor

Boulder, CO, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $22.00

Benefits

competitive hourly wage

Career advancement opportunities

Inclusive and diverse work environment

Training and development programs

flexible scheduling options

Safe and sanitary work environment

Supportive management team

Job Description

Located in the vibrant city of Boulder, Colorado, our establishment is a well-regarded restaurant dedicated to delivering exceptional dining experiences through outstanding guest service and quality food offerings. We pride ourselves on maintaining high standards of hospitality and operational excellence, providing a welcoming and safe environment for both our guests and team members. Our restaurant operates in a fast-paced, dynamic setting that values teamwork, professionalism, and a commitment to continual improvement. We emphasize empowerment and leadership within our team to meet and exceed guest expectations consistently.

We are currently seeking a motivated and experienced Restaurant Supervisor to join our de... Show More

Job Requirements

High school diploma or GED
minimum four years of related food and beverage experience and/or training or equivalent combination of education and experience
must be able to lead by example, demonstrating exceptional hospitality skills
must have flexibility to work nights and weekends
ability to read and comprehend simple instructions, short correspondence, and memos
ability to write simple correspondence
ability to interpret and perform basic computer and POS system functions
must have knowledge of Outlook, Word and Excel
ability to effectively present information and respond to questions
ability to calculate figures such as discounts, interest, commissions, proportions, percentages, and volume
must be able to obtain TIPS certification within 30 days of hire
daily supervision of up to six associates per shift
maintain a safe and sanitary environment
stand and walk more than 2/3 of the time
lift and push/pull up to 25 pounds

Job Qualifications

High school diploma or GED
minimum four years of related food and beverage experience or training
ability to lead by example and demonstrate exceptional hospitality skills
technical knowledge of restaurant operations
flexibility to work nights and weekends
ability to read and comprehend simple instructions, short correspondence, and memos
ability to write simple correspondence
ability to interpret and perform basic computer and POS system functions, including knowledge of Outlook, Word and Excel
ability to effectively present information and respond to questions from managers, clients, customers, and the general public
ability to calculate figures such as discounts, interest, commissions, proportions, percentages, and volume
must obtain TIPS certification within 30 days of hire

Job Duties

Perform shift opening and closing duties in accordance with manager's checklist
initiate guest interaction through seeking and soliciting feedback from guests and implement service recovery tools when necessary
properly execute revenue and check control procedures on shift
assist manager to select, train and deliver on-going performance feedback to associates to ensure brand standards are met and guest satisfaction goals are met or exceeded
utilize all tools for running shift such as schedules, floor plans, reservations, checks, and daily server checklist
conduct daily pre-shift meetings with staff to communicate specials, hotel occupancy, guest satisfaction scores, reservations and staff or service concerns
promptly resolve issues such as call outs, last minute bookings, food and beverage inventory, delayed ticket times or any other daily concerns
monitor floor volume at all times and assist with seating, serving and kitchen communication as needed to ensure adequate coverage and guest satisfaction
maintain a safe and sanitary work environment for all associates and guests
maintain regular attendance, punctuality, and comply with prescribed work, break and meal periods
maintain high standards of personal appearance and grooming compliant with dress code
perform any other duties as requested by supervisor

Job Location

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