Restaurant Shift Supervisor Smashburger

SSP America operates several restaurant locations throughout Denver International Airport, offering a diverse portfolio featuring popular local favorites such as Tivoli and Smashburger among others. Known for delivering exceptional food and travel experiences, SSP America provides a dynamic and welcoming workplace for employees, emphasizing customer service excellence and operational standards. The company's commitment to upholding strong ethical values is reflected in its equal employment opportunity policies, fostering an inclusive and diverse environment where all team members can thrive. They are currently seeking dedicated individuals to join their team as Shift Supervisors, a vital leadership role within their food service operations.

The Shift Supervisor position at SSP America is an exciting opportunity for those aspiring to transition into management within the fast-paced food service industry. Shift Supervisors play a crucial role in maintaining consistent operational standards and ensuring an exceptional customer experience through effective team leadership. This role involves guiding and supporting a team of Food Travel Experts, who are frontline staff committed to delivering warm, friendly, and respectful service to all guests. Shift Supervisors not only lead shifts but also serve as role models, driving adherence to company policies and operational guidelines while nurturing a positive team environment.

In this role, the Shift Supervisor is responsible for greeting guests with courtesy and friendliness, managing daily shift operations according to SSP America's standards and operating procedures, and training new hires to maintain these standards. They complete opening, ongoing, and closing checklists, providing essential support and coaching necessary to meet and surpass business goals. Additionally, they are involved in handling alcohol as part of daily tasks, ensuring compliance with relevant regulations. This position requires a blend of strong interpersonal skills, leadership abilities, and operational knowledge to effectively oversee restaurant shifts, deliver top-tier guest experiences, and contribute to the overall success of the establishments.

SSP America values continuous professional growth and sees the Shift Supervisor role as the foundational step into restaurant management. This makes the position ideal for ambitious individuals eager to develop their leadership skills in the hospitality industry. Employees in this role benefit from competitive hourly pay starting at $24.00, along with an attractive benefits package that includes an employee meal plan, full benefits, paid time off, a 401(k) plan with company match, and access to an Employee Assistance Program. With a supportive work culture and opportunities for advancement, SSP America offers promising career pathways within its network of airport-based restaurants.

Applications for the Shift Supervisor position are being accepted until March 11, 2026. Candidates ready to embrace a leadership role and drive operational excellence in a vibrant, customer-focused restaurant environment are encouraged to apply. SSP America's dedication to equal opportunity ensures all qualified candidates are considered without discrimination, and reasonable accommodations are available throughout the application and interview processes.