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MOD Pizza logo

Restaurant Shift Supervisor

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $20.44
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Paid sick time
401(k) retirement
Free pizza
Pet insurance
discounted gym membership
Free counseling sessions

Job Description

MOD Pizza is a contemporary fast-casual restaurant chain that has carved a niche by celebrating individuality in its unique approach to pizza making. Founded on the premise that every person is different and should express their unique tastes, MOD offers custom-made pizzas, salads, and other menu items where every ingredient is valued and every flavor combination is encouraged. This company's culture is much more than about food; it is deeply embedded in fostering a welcoming community atmosphere, emphasizing inclusion and the joy of sharing good food while giving back to the community. MOD Pizza operates with a purpose-driven model that... Show More

Job Requirements

  • Minimum 6 months in the All Star position
  • Demonstrate quality coaching, training and multi-tasking within the shift
  • Minimum of 1 year of customer service or restaurant experience
  • Must be at least 18 years old
  • Previous experience coaching, teaching and inspiring others
  • Proven success in following and enforcing processes and standards
  • Correcting and coaching in a compassionate manner
  • Customer service skills and a proven ability to remain calm and focused
  • Must obtain a food safety certification and/or alcohol beverage certification within 30 days of start date or sooner where required by law

Job Qualifications

  • Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift
  • Minimum of 1 year of customer service or restaurant experience
  • Must be at least 18 years old
  • Previous experience coaching, teaching and inspiring others
  • Proven success in following and enforcing processes and standards
  • correcting and coaching in a compassionate manner
  • Customer service skills and a proven ability to remain calm and focused
  • Must obtain a food safety certification and/or alcohol beverage certification within 30 days of start date or sooner where required by law
  • Experience successfully providing on-the-job training to others in a rapidly changing environment
  • Experience as a shift lead in a retail environment

Job Duties

  • Set and sustain the tone of the shift by keeping the energy high
  • Create a positive vibe and welcoming atmosphere for both squad and customers
  • Responsible for quality and safety of all food, including tasting food and checking that food is prepped and stored to standards and reporting any product outages
  • Listen, acknowledge and resolve any squad member and/or customer concerns, escalate issues that require resolution to the store coach or GM as appropriate
  • Keyholder responsible for cash within the shift in an accurate manner
  • Take inventory and place orders as needed and directed by the GM
  • Conduct coaching in the moment
  • Manage shift duties checklists and address/escalate any equipment malfunctions
  • Focus on the growth and well-being of the squad and celebrate wins

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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