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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $20.44
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Paid sick time
401(k) retirement
Free pizza
Pet insurance
discounted gym membership
Free counseling sessions
Job Description
MOD Pizza is a contemporary fast-casual restaurant chain that has carved a niche by celebrating individuality in its unique approach to pizza making. Founded on the premise that every person is different and should express their unique tastes, MOD offers custom-made pizzas, salads, and other menu items where every ingredient is valued and every flavor combination is encouraged. This company's culture is much more than about food; it is deeply embedded in fostering a welcoming community atmosphere, emphasizing inclusion and the joy of sharing good food while giving back to the community. MOD Pizza operates with a purpose-driven model that... Show More
Job Requirements
- Minimum 6 months in the All Star position
- Demonstrate quality coaching, training and multi-tasking within the shift
- Minimum of 1 year of customer service or restaurant experience
- Must be at least 18 years old
- Previous experience coaching, teaching and inspiring others
- Proven success in following and enforcing processes and standards
- Correcting and coaching in a compassionate manner
- Customer service skills and a proven ability to remain calm and focused
- Must obtain a food safety certification and/or alcohol beverage certification within 30 days of start date or sooner where required by law
Job Qualifications
- Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift
- Minimum of 1 year of customer service or restaurant experience
- Must be at least 18 years old
- Previous experience coaching, teaching and inspiring others
- Proven success in following and enforcing processes and standards
- correcting and coaching in a compassionate manner
- Customer service skills and a proven ability to remain calm and focused
- Must obtain a food safety certification and/or alcohol beverage certification within 30 days of start date or sooner where required by law
- Experience successfully providing on-the-job training to others in a rapidly changing environment
- Experience as a shift lead in a retail environment
Job Duties
- Set and sustain the tone of the shift by keeping the energy high
- Create a positive vibe and welcoming atmosphere for both squad and customers
- Responsible for quality and safety of all food, including tasting food and checking that food is prepped and stored to standards and reporting any product outages
- Listen, acknowledge and resolve any squad member and/or customer concerns, escalate issues that require resolution to the store coach or GM as appropriate
- Keyholder responsible for cash within the shift in an accurate manner
- Take inventory and place orders as needed and directed by the GM
- Conduct coaching in the moment
- Manage shift duties checklists and address/escalate any equipment malfunctions
- Focus on the growth and well-being of the squad and celebrate wins
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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