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MOD Pizza logo

Restaurant Shift Supervisor

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $16.34
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Work Schedule

Rotating Shifts
Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Paid sick time
401(k) retirement plan
free pizza, salad, and beverages
Pet insurance
discounted gym membership
Free counseling sessions

Job Description

MOD Pizza is a forward-thinking restaurant brand devoted to delivering customizable pizza experiences where individuality is celebrated. At MOD, pizza is not just food; it's a platform tailored to each person's unique preferences, embracing diversity and inclusivity in every dish served. MOD operates with a community-focused spirit, uniquely blending the art of fresh, made-to-order pizzas with a mission to give back, fostering a welcoming environment for both customers and employees alike. MOD presents itself as more than a kitchen; it's a stage for spreading "MODness," a culture where the energy and passion infused in every pizza have a ripple effect,... Show More

Job Requirements

  • Minimum 6 months in the All Star position with demonstrated quality coaching, training and multitasking
  • Minimum 1 year of customer service or restaurant experience
  • Must be at least 18 years old
  • Previous experience coaching, teaching and inspiring others
  • Proven success in following and enforcing processes and standards
  • Customer service skills and ability to remain calm and focused
  • Must obtain food safety and/or alcohol beverage certification within 30 days or sooner when required by law

Job Qualifications

  • Minimum 6 months in the All Star position with demonstrated quality coaching, training and multitasking
  • Minimum 1 year of customer service or restaurant experience
  • Must be at least 18 years old
  • Previous experience coaching, teaching and inspiring others
  • Proven success in following and enforcing processes and standards
  • Customer service skills and ability to remain calm and focused
  • Must obtain food safety and/or alcohol beverage certification within 30 days or sooner when required
  • Experience providing on-the-job training in a rapidly changing environment preferred
  • Experience as a shift lead in a retail environment preferred

Job Duties

  • Set and sustain the tone of the shift by keeping the energy high
  • Create a positive vibe and welcoming atmosphere for both Squad and customers
  • Responsible for quality and safety of all food including tasting food and checking prep and storage standards
  • Listen, acknowledge and resolve any Squad member and/or customer concerns
  • Escalate issues to store coach or GM as appropriate
  • Keyholder responsible for cash within the shift in an accurate manner
  • Take inventory and place orders as directed by GM
  • Conduct coaching in the moment
  • Manage shift duties checklists and address/escalate equipment malfunctions
  • Focus on the growth and well-being of the Squad and celebrate wins

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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