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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
weekly pay
performance bonuses
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
supplemental life insurance
short-term disability
401(k) plan with Company Match
Paid Time Off
Paid parental leave
Employer assistance program
Commuter Benefits
Employee Discounts
Charitable opportunities
Employee Resource Groups
Career development opportunities
Job Description
Shake Shack is a leading fast-casual restaurant brand known for its commitment to quality food, exceptional hospitality, and community involvement. Founded by Danny Meyer, the Founder and CEO of Union Square Hospitality Group, Shake Shack began as a humble hot dog cart in New York City’s Madison Square Park. Thanks to overwhelming customer support and a passion for giving back, it quickly evolved into a permanent stand and then expanded into one of the fastest-growing hospitality brands worldwide. Shake Shack is deeply rooted in fine dining principles and operates with a mission to "Stand For Something Good." This means prioritizing... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1 year of restaurant leadership experience
- Food safety certification according to local laws
- Strong problem solving and communication skills
- Ability to work flexible hours including weekends and holidays
- Ability to stand and move for extended periods
- Willingness to participate in team development and training activities
Job Qualifications
- At least 1 year of restaurant leadership experience supervising a team
- Food safety certification according to local jurisdiction
- Strong problem solving skills
- Effective communication skills both written and verbal
- Ability to manage and motivate a diverse team
- Prior experience with inventory and operational support functions
- Commitment to upholding company values and standards
Job Duties
- Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed
- Help build and lead high performing team of hourly team members
- Assist with operational support functions including purchasing, receiving, and inventory management
- Participate in applicant interviews and assist with employee relations
- Ensure compliance with food safety regulations
- Resolve customer issues and provide excellent guest service
- Maintain a positive and inclusive workplace environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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