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Shake Shack logo

Restaurant Shift Manager

Job Overview

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Employment Type

Full-time
Hourly
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

weekly pay
performance bonuses
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
supplemental life insurance
short-term disability
401(k) plan with Company Match
Paid Time Off
Sick Time
Paid parental leave
Employee assistance program
Commuter Benefits
Employee Discounts
Charitable opportunities
Career development opportunities

Job Description

Shake Shack is a renowned hospitality company that has grown from a humble hot dog cart in New York Citys Madison Square Park to one of the fastest-growing hospitality brands globally. Founded by Danny Meyer, who also leads Union Square Hospitality Group and authored the best-selling book "Setting the Table," Shake Shack embodies a commitment to quality food, exceptional service, and community involvement. The company is known for its welcoming and inclusive workplace culture that prioritizes its people and promotes a philosophy to "Stand For Something Good" in every aspect of its operations. This philosophy extends beyond the food to... Show More

Job Requirements

  • At least 1 year of restaurant leadership experience
  • Food safety certification according to local jurisdiction
  • Strong problem solving skills
  • Effective communication skills in written and verbal form
  • Ability to manage and motivate a team
  • Availability to work flexible hours including weekends and holidays

Job Qualifications

  • At least 1 year of restaurant leadership experience supervising a team
  • Food safety certification according to local jurisdiction
  • Strong problem solving skills
  • Effective communication skills, both written and verbal
  • Ability to work in a fast-paced environment
  • Experience with operational support functions preferred
  • Commitment to inclusive and ethical workplace practices

Job Duties

  • Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed
  • Help build and lead high performing team of hourly Team Members
  • Assist with operational support functions such as purchasing, receiving, and inventory management
  • Participate in applicant interviews and assist with employee relations
  • Maintain compliance with food safety standards according to local jurisdiction
  • Foster a positive and inclusive team environment
  • Support achievement of performance goals and enhance overall customer experience

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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