
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career development opportunities
scholarship program
Educational support
Discounted meals
wireless service discounts
technology discounts
Gym discounts
awards and recognition
Retirement Celebration Program
Job Description
Whataburger is a well-established fast-food restaurant chain renowned for its commitment to quality, customer service, and community values. Founded in 1950, Whataburger has grown into a beloved brand recognized for its distinctive burgers and exceptional dining experience. The company fosters a culture of teamwork, leadership, and development, creating an environment where employees are empowered to thrive and grow. Whataburger is dedicated to investing in its people by providing comprehensive training, career advancement opportunities, and a supportive atmosphere that emphasizes integrity, respect, and collaboration.
The role of a Shift Leader at Whataburger is pivotal in ensuring the smooth operation of the restaurant during each shift. This role demands a dynamic individual who can drive operational excellence, motivate team members, and uphold the highest standards of quality and service. As a Shift Leader, you will act as the key catalyst for maintaining an efficient, clean, and customer-focused environment. You will be responsible for coaching and developing Family Members, helping new hires quickly acclimate and seasoned employees enhance their skills. The position requires strong leadership capabilities to energize the team during busy periods and foster a positive, inclusive workplace culture that aligns with Whataburger's core values.
Shift Leaders work closely with the Restaurant Manager team to sharpen their leadership skills and build shift management capabilities. This collaborative partnership allows for continuous growth and strengthens the operational foundation of the restaurant. Shift Leaders uphold critical compliance requirements, including food safety, workplace safety, sanitation, and regulatory standards. With a focus on teamwork, communication, and accountability, Shift Leaders play a crucial role in transitioning shift operations seamlessly and responding to challenges with a proactive and solutions-oriented approach.
Whataburger offers a competitive compensation package that includes flexible work schedules with day, night, evening, and overnight shifts available to suit diverse availability. Benefits include paid time off, 401(k) matching contributions, competitive medical, dental, and vision insurance, and short-term and long-term disability coverage. The company supports career development with clear pathways to higher earnings and leadership roles, including the opportunity for Operating Partners to earn six-figure incomes. Additional benefits include a family foundation scholarship program, educational support with free English-language learning and college-level courses, discounted meals, wireless and technology discounts, and wellness perks like gym discounts.
This role based primarily at the assigned home restaurant requires dependable attendance and flexible availability, including weekends and holidays. Shift Leaders may also provide support at nearby locations and participate in business meetings, training sessions, and leadership development programs. Whataburger is proud of its diverse and inclusive workplace and is an equal opportunity employer committed to providing fair employment opportunities. The role requires meeting physical demands such as standing for prolonged periods and lifting up to 55 pounds, with an emphasis on maintaining a safe and productive work environment. Overall, the Shift Leader position at Whataburger is an exciting career opportunity for individuals passionate about leadership, customer service, and operational management within a well-respected and growth-oriented restaurant company.
The role of a Shift Leader at Whataburger is pivotal in ensuring the smooth operation of the restaurant during each shift. This role demands a dynamic individual who can drive operational excellence, motivate team members, and uphold the highest standards of quality and service. As a Shift Leader, you will act as the key catalyst for maintaining an efficient, clean, and customer-focused environment. You will be responsible for coaching and developing Family Members, helping new hires quickly acclimate and seasoned employees enhance their skills. The position requires strong leadership capabilities to energize the team during busy periods and foster a positive, inclusive workplace culture that aligns with Whataburger's core values.
Shift Leaders work closely with the Restaurant Manager team to sharpen their leadership skills and build shift management capabilities. This collaborative partnership allows for continuous growth and strengthens the operational foundation of the restaurant. Shift Leaders uphold critical compliance requirements, including food safety, workplace safety, sanitation, and regulatory standards. With a focus on teamwork, communication, and accountability, Shift Leaders play a crucial role in transitioning shift operations seamlessly and responding to challenges with a proactive and solutions-oriented approach.
Whataburger offers a competitive compensation package that includes flexible work schedules with day, night, evening, and overnight shifts available to suit diverse availability. Benefits include paid time off, 401(k) matching contributions, competitive medical, dental, and vision insurance, and short-term and long-term disability coverage. The company supports career development with clear pathways to higher earnings and leadership roles, including the opportunity for Operating Partners to earn six-figure incomes. Additional benefits include a family foundation scholarship program, educational support with free English-language learning and college-level courses, discounted meals, wireless and technology discounts, and wellness perks like gym discounts.
This role based primarily at the assigned home restaurant requires dependable attendance and flexible availability, including weekends and holidays. Shift Leaders may also provide support at nearby locations and participate in business meetings, training sessions, and leadership development programs. Whataburger is proud of its diverse and inclusive workplace and is an equal opportunity employer committed to providing fair employment opportunities. The role requires meeting physical demands such as standing for prolonged periods and lifting up to 55 pounds, with an emphasis on maintaining a safe and productive work environment. Overall, the Shift Leader position at Whataburger is an exciting career opportunity for individuals passionate about leadership, customer service, and operational management within a well-respected and growth-oriented restaurant company.
Job Requirements
- Be at least 18 years of age
- possess a high school diploma or GED preferred or equivalent experience
- have open availability including overnights, weekends, holidays, and variable hours
- maintain dependable attendance
- ability to stand for up to 10 hours and lift up to 55 pounds
- experience coaching or leading teams
- strong customer service, communication, and multitasking skills
- possess or be able to obtain ServSafe Food Certification
Job Qualifications
- High school diploma or GED preferred
- experience coaching or leading teams
- strong customer service skills
- effective communication skills
- ability to multitask in a fast-paced environment
- ServSafe Food Certification or ability to obtain during training
Job Duties
- Lead shift management to maintain quality, service, and cleanliness standards
- coach, train, and motivate Family Members to ensure skill development and confidence
- support goals related to food cost, labor cost, sales performance, and inventory processes
- uphold food safety, workplace safety, sanitation, and compliance requirements
- foster teamwork, communication, accountability, and a positive work culture
- prepare, lead, and transition shift operations to ensure smooth restaurant functioning
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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