Whataburger Restaurants logo

Restaurant Shift Leader - Unit 933

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career development and growth opportunities
Employee scholarship program
Hardship grant assistance
tuition support
Discounted meals
wireless service discounts
computer and software discounts
Fitness and gym discounts
awards and recognition
Retirement Celebration Program

Job Description

Whataburger is a renowned fast-food restaurant chain established in 1950, recognized for its commitment to quality, integrity, and exceptional customer service. With a strong presence primarily in the Southern United States, Whataburger has built a reputation for serving delicious, made-to-order burgers that consistently satisfy a diverse customer base. The brand's culture emphasizes bold leadership, teamwork, and career growth, making it a prominent employer in the fast-food industry. Whataburger is dedicated to fostering a positive work environment where employees, referred to as Family Members, can develop their skills and advance their careers. The company supports its staff with educational opportunities, comprehensive benefits, and various employee assistance programs, reinforcing its commitment to employee well-being and success.

The Shift Leader role at Whataburger is a vital position within the restaurant's leadership structure. This role is tailored for individuals passionate about driving operational excellence while fostering a team-oriented atmosphere in a fast-paced environment. As a Shift Leader, you are the catalyst that ensures smooth daily operations, maintaining high standards of quality, service, and cleanliness. This includes leading and motivating team members, supporting food and labor cost goals, and upholding strict safety and sanitation standards. The position involves coaching new hires and experienced employees alike, helping them improve their skills and confidence, and energizing the team to perform at their best during busy periods.

Working closely with the Restaurant Manager team, Shift Leaders have the opportunity to hone their leadership capabilities and operational expertise. They play a key role in managing shift transitions, maintaining compliance with health regulations, and creating a positive workplace culture. The role offers a pathway to career advancement, with clear prospects for growth toward leadership positions that can lead to a six-figure income. Shift Leaders benefit from flexible scheduling options, competitive weekly pay, and a comprehensive benefits package that includes paid time off, 401(k) matching, and healthcare coverage.

Beyond the tangible rewards, Whataburger values collaboration, innovation, and community, making the Shift Leader role not just a job but a chance to make a difference in a dynamic and supportive environment. This position is ideal for individuals who thrive in leadership roles and desire to grow within a respected company committed to people and performance. The role primarily operates within the candidate's home restaurant, with occasional responsibilities at neighboring locations or within the broader market, accompanied by opportunities for ongoing training and leadership development programs. Whataburger also proudly upholds equal employment opportunity principles, welcoming diverse candidates to join its family and contribute to its ongoing success.

Job Requirements

  • Be at least 18 years of age
  • possess a high school diploma or GED preferred or equivalent experience
  • be able to meet business needs with open availability including nights, weekends, holidays, variable hours
  • maintain dependable attendance
  • ability to stand up to 10 hours and lift up to 55 lbs
  • experience coaching or leading teams
  • strong customer service, communication, and multitasking skills
  • possess or obtain ServSafe Food Certification

Job Qualifications

  • High school diploma or GED preferred
  • experience coaching or leading teams
  • strong customer service skills
  • excellent communication skills
  • ability to multitask effectively
  • ServSafe Food Certification or ability to obtain during training

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • coach, train, and motivate Family Members helping new hires and seasoned pros improve skills
  • support goals related to food cost, labor cost, sales performance, and inventory processes
  • uphold food safety, workplace safety, sanitation, and compliance requirements
  • foster teamwork, communication, accountability, and positive work culture
  • prepare, lead, and transition shift operations to keep the restaurant running smoothly

Job Criteria

Experience

Mid Level (3-7 years)


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