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Restaurant Shift Leader - Unit 823

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
Disability Benefits
Career Development
scholarship programs
Discounted meals
Wireless Discounts
Software discounts
Fitness Discounts
awards and recognition

Job Description

Whataburger is a beloved American fast-food restaurant chain known for its commitment to quality, community, and customer service since its founding in 1950. Headquartered in Texas, Whataburger has grown from a single family-owned burger stand into an iconic brand with hundreds of locations across the United States, especially prominent in the southern regions. Whataburger stands out not only for its delicious, made-to-order burgers but also for its emphasis on leadership development, teamwork, and creating opportunities for career growth within the hospitality and food service industry. This company prides itself on its vibrant culture, recognized by a strong sense of family among employees, and its dedication to nurturing leadership skills through a supportive environment.

The Shift Leader role at Whataburger is a vital position that plays a key part in maintaining operational excellence within the restaurant. As a Shift Leader, you are the driving force that ensures a smooth and efficient shift, acting as a mentor and coach to team members while stepping in to handle day-to-day challenges with confidence. You contribute to sustaining high standards of food quality, service, cleanliness, and safety, all while fostering a positive work atmosphere that values collaboration and accountability. This role is an excellent opportunity for individuals seeking to develop their leadership skills in a dynamic, fast-paced setting where every shift offers the chance to make a meaningful impact.

Shift Leaders work closely with the Restaurant Manager, helping to develop shift-management capabilities and strengthen the restaurant’s operational foundation. They help Family Members (employees) build confidence and skills through effective coaching, support business goals related to food and labor costs, sales performance, and inventory control, and enforce compliance with safety and sanitation standards. This role requires open availability, adaptability to varying shift schedules (day, night, evening, overnight), and a passion for customer service and team leadership. Whataburger offers this role competitive weekly pay, paid time off, comprehensive medical benefits including dental and vision, a 401(k) plan with company match, and additional perks such as discounted meals, wireless and software discounts, and scholarships for dependents.

Working as a Shift Leader at Whataburger means immersing yourself in a culture where integrity, hard work, and a passion for service come together. The company champions a strong sense of community among employees and encourages ongoing personal and professional growth, providing educational resources such as free English learning and reduced tuition courses. Employees in leadership roles are recognized and rewarded for their contributions, with clear development paths that can lead to six-figure incomes for those who advance to Operating Partner positions. This role offers both the thrill of frontline fast-food service and the satisfaction of cultivating a motivated, well-trained team that delivers an exceptional guest experience consistently.

In summary, the Shift Leader at Whataburger is more than a managerial role; it is a unique opportunity to build leadership skills in an established yet forward-thinking company that values its employees as family. It combines operational expertise, mentorship, and a customer-first mindset, supported by a benefits package designed to promote health, well-being, and career advancement. If you are motivated by teamwork, enjoy a fast-paced work environment, and aspire to develop professionally while making a difference every day, Whataburger’s Shift Leader position is the perfect role for you.

Job Requirements

  • Be at least 18 years of age
  • Possess a high school diploma or GED preferred or equivalent experience
  • Have open availability including overnights, weekends, holidays, and variable hours
  • Ability to stand for up to 10 hours
  • Ability to lift up to 55 lbs
  • Experience coaching or leading teams
  • ServSafe Food Certification or ability to obtain during training

Job Qualifications

  • Be at least 18 years of age
  • Possess a high school diploma or GED preferred or equivalent experience
  • Have experience coaching or leading teams
  • Strong customer service, communication, and multitasking skills
  • Possess ServSafe Food Certification or ability to obtain and pass during training
  • Ability to stand up to 10 hours and lift up to 55 lbs
  • Have dependable attendance and open availability including overnights, weekends, holidays, and variable hours

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • Coach, train, and motivate Family Members
  • Support goals related to food cost, labor cost, sales performance, and inventory processes
  • Uphold food safety, workplace safety, sanitation, and compliance requirements
  • Foster teamwork, communication, accountability, and a positive work culture
  • Prepare, lead, and transition shift operations

Job Criteria

Experience

Mid Level (3-7 years)


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