Whataburger Restaurants logo

Restaurant Shift Leader - Unit 797

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career Development
scholarship program
Hardship grant assistance
Education support
Discounted meals
wireless service discounts
Computer software discounts
Fitness gym discounts
awards and recognition
Retirement Celebration Program

Job Description

Whataburger is a renowned fast-food restaurant chain with a rich history dating back to 1950. Known for its iconic burgers and exceptional customer service, Whataburger has grown to become a beloved brand across the United States, particularly in Texas. The company prides itself on cultivating a supportive and dynamic work environment where employees are valued as part of the Whataburger family. Whataburger’s commitment to operational excellence, team collaboration, and leadership development has made it a standout employer in the quick-service restaurant industry. The organization offers competitive pay, comprehensive benefits, and various opportunities for career growth, supporting employees from their entry-level positions through to leadership roles.

The Shift Leader role at Whataburger is a critical position that acts as the driving force behind the efficient operation of the restaurant during any given shift. This role involves leading the team to ensure top quality, excellent service, and a clean environment while maintaining high operational standards. Shift Leaders at Whataburger play an essential part in coaching and motivating team members, helping new hires get up to speed quickly and enabling seasoned employees to enhance their skills and confidence. The position requires partnering closely with Restaurant Managers to develop leadership capabilities and foster a positive work culture.

As a Shift Leader, you will be responsible for managing shift operations smoothly, supporting business goals related to food and labor costs, sales performance, and inventory management. Additionally, ensuring compliance with food safety and workplace regulations is a key component of this role. Whataburger emphasizes teamwork, accountability, and communication, expecting Shift Leaders to inspire these values within their teams. This role presents an excellent opportunity for individuals who are passionate about leadership, customer service excellence, and personal development.

Whataburger offers Shift Leaders a competitive weekly pay structure along with a flexible schedule, including day, night, evening, and overnight shifts. The company provides paid time off and a 401(k) match program to help employees prepare for their future. Medical, dental, and vision benefits are available, alongside short-term and long-term disability coverage. Whataburger also invests heavily in employee growth and education, offering scholarships, hardship grants, free English-language learning, no-cost college-level courses, and reduced tuition for degree pathways. Additional perks include discounted meals for employees and guests, wireless service discounts, fitness and gym discounts, software and computer discounts, and various recognition and celebration programs.

Working as a Shift Leader at Whataburger is not just a job but a journey towards leadership excellence. The company fosters an inclusive environment, committed to equal employment opportunities for all individuals regardless of race, gender, or other protected statuses. The position is primarily based in the employee’s home restaurant, with occasional opportunities to support neighboring locations and participate in leadership development programs. If you are ready to flip challenges into opportunities, grow your leadership toolbox, and contribute to a vibrant team, Whataburger invites you to join their family and move forward boldly in your career.

Job Requirements

  • Be at least 18 years of age
  • possess a high school diploma or GED preferred or equivalent experience
  • be able to meet business needs and have open availability, including overnights, weekends, holidays, variable hours, and maintain dependable attendance
  • have ability to stand up to 10 hours
  • lift up to 55 lbs
  • meet physical demands
  • have experience coaching or leading teams
  • strong customer service, communication, and multitasking skills
  • possess ServSafe Food Certification or the ability to successfully obtain and pass the exam during training

Job Qualifications

  • High school diploma or GED preferred or equivalent experience
  • experience coaching or leading teams
  • strong customer service skills
  • strong communication skills
  • ability to multitask
  • ServSafe Food Certification or ability to obtain during training

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • coach, train, and motivate Family Members, helping new hires ketchup quickly and seasoned pros turn up the heat
  • support goals related to food cost, labor cost, sales performance, and basic inventory processes
  • uphold food safety, workplace safety, sanitation, and compliance requirements
  • foster teamwork, communication, accountability, and a positive work culture
  • prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer

Job Criteria

Experience

Entry Level (1-2 years)


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