
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career development opportunities
scholarship program
Hardship grant assistance
Education support
Discounted meals
wireless service discounts
computer and software discounts
Fitness and gym discounts
awards and recognition
Retirement Celebration Program
Job Description
Whataburger is a revered American fast-food restaurant chain, known for its dedication to quality and its iconic burgers that have been loved since 1950. Founded in Texas, Whataburger has grown into a beloved brand across multiple states, embodying the values of integrity, teamwork, and community service. The company prides itself on fostering a culture where employees, known as Family Members, experience personal and professional growth while contributing to a positive work environment. Whataburger’s commitment to excellence is evident in every aspect of its operations, from food quality to customer service, and this extends to how it supports and develops its team leaders.
As a fast-casual restaurant specializing in classic American fare with a unique Texas twist, Whataburger offers a dynamic and engaging atmosphere for employees. The company highly values leadership that motivates and inspires teams, ensuring operational success and a memorable customer experience. The role of a Shift Leader at Whataburger is a critical one, acting as the backbone during every shift, maintaining high operational standards and leading the team to deliver outstanding service.
The Shift Leader position is a full-time, hourly role that offers competitive weekly pay along with a range of benefits designed to support both personal and professional growth. Flexible scheduling is available, including day, night, evening, and overnight shifts, catering to diverse lifestyle needs. Additionally, employees enjoy paid time off, 401(k) match, comprehensive medical, dental, and vision coverage, and opportunities for career development with the potential to achieve a six-figure income as an Operating Partner.
In this leadership role, Shift Leaders are responsible for driving operational excellence and ensuring smooth shift operations. They coach and support team members, fostering an environment where skills are honed and confidence is built. Shift Leaders collaborate closely with Restaurant Managers to refine leadership capabilities, reinforce food safety and workplace standards, and maintain compliance with regulatory requirements. A primary focus is to uphold quality, service, and cleanliness, creating a welcoming environment for guests while managing labor and food costs effectively.
This role demands hands-on leadership, especially during busy periods, where Shift Leaders inspire teamwork and keep the restaurant functioning efficiently. They encourage open communication, accountability, and a positive work culture, making a meaningful difference in both guest satisfaction and employee morale. The position also offers exposure to broader business operations and leadership development through participation in training, meetings, and networking within the Whataburger community.
Whataburger is more than just a place to work; it is a platform where bold leadership is cultivated, and every challenge is viewed as an opportunity to grow. This role is perfect for individuals who are passionate about hospitality, eager to advance in their careers, and committed to creating a collaborative and customer-focused environment. The company’s dedication to equal employment opportunity ensures a diverse and inclusive workplace where everyone is valued and empowered.
As a fast-casual restaurant specializing in classic American fare with a unique Texas twist, Whataburger offers a dynamic and engaging atmosphere for employees. The company highly values leadership that motivates and inspires teams, ensuring operational success and a memorable customer experience. The role of a Shift Leader at Whataburger is a critical one, acting as the backbone during every shift, maintaining high operational standards and leading the team to deliver outstanding service.
The Shift Leader position is a full-time, hourly role that offers competitive weekly pay along with a range of benefits designed to support both personal and professional growth. Flexible scheduling is available, including day, night, evening, and overnight shifts, catering to diverse lifestyle needs. Additionally, employees enjoy paid time off, 401(k) match, comprehensive medical, dental, and vision coverage, and opportunities for career development with the potential to achieve a six-figure income as an Operating Partner.
In this leadership role, Shift Leaders are responsible for driving operational excellence and ensuring smooth shift operations. They coach and support team members, fostering an environment where skills are honed and confidence is built. Shift Leaders collaborate closely with Restaurant Managers to refine leadership capabilities, reinforce food safety and workplace standards, and maintain compliance with regulatory requirements. A primary focus is to uphold quality, service, and cleanliness, creating a welcoming environment for guests while managing labor and food costs effectively.
This role demands hands-on leadership, especially during busy periods, where Shift Leaders inspire teamwork and keep the restaurant functioning efficiently. They encourage open communication, accountability, and a positive work culture, making a meaningful difference in both guest satisfaction and employee morale. The position also offers exposure to broader business operations and leadership development through participation in training, meetings, and networking within the Whataburger community.
Whataburger is more than just a place to work; it is a platform where bold leadership is cultivated, and every challenge is viewed as an opportunity to grow. This role is perfect for individuals who are passionate about hospitality, eager to advance in their careers, and committed to creating a collaborative and customer-focused environment. The company’s dedication to equal employment opportunity ensures a diverse and inclusive workplace where everyone is valued and empowered.
Job Requirements
- Be at least 18 years of age
- Possess a high school diploma or GED preferred or equivalent experience
- Be able to meet business needs with open availability including overnights, weekends, holidays, variable hours, and maintain dependable attendance
- Have ability to stand up to 10 hours and lift up to 55 lbs and meet physical demands
- Have experience coaching or leading teams
- Possess ServSafe Food Certification or ability to successfully obtain and pass the exam during training
Job Qualifications
- High school diploma or GED preferred
- Experience coaching or leading teams
- Strong customer service skills
- Effective communication skills
- Ability to multitask in a fast-paced environment
- ServSafe Food Certification or ability to obtain during training
- Ability to meet physical demands of the job
- Available to work flexible hours including overnight, weekends, and holidays
Job Duties
- Lead shift management to maintain quality, service, and cleanliness standards
- Coach, train, and motivate Family Members
- Support goals related to food cost, labor cost, sales performance, and basic inventory processes
- Uphold food safety, workplace safety, sanitation, and compliance requirements
- Foster teamwork, communication, accountability, and a positive work culture
- Prepare, lead, and transition shift operations
- Collaborate with Restaurant Manager team to enhance leadership skills and operational foundation
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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