Whataburger Restaurants logo

Restaurant Shift Leader - Unit 569

Sugar Land, TX, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career Development
scholarship program
Hardship grant assistance
Discounted meals
wireless service discounts
computer and software discounts
Fitness and gym discounts
awards and recognition
Retirement Celebration Program

Job Description

Whataburger Careers: Your Recipe for Impact and Growth

Whataburger is an iconic fast-food restaurant chain renowned for its commitment to quality, customer service, and community values since its founding in 1950. This family-oriented company stands out in the competitive quick-service restaurant industry by emphasizing operational excellence, integrity, teamwork, and strong leadership. Whataburger is more than just a place to enjoy a great burger; it is a place where leadership potential is nurtured, and career opportunities abound. Whataburger’s culture fosters growth and development, believing that success is a shared journey that hinges on each team member’s contributions and commitment.

As a Shift Leader at Whataburger, you are a vital part of keeping the restaurant running smoothly. More than just a managerial role, this position is one of mentorship, operational oversight, and frontline leadership that ensures every shift meets the highest quality standards in food safety, cleanliness, and customer service. The Shift Leader leads by example, motivating and coaching team members—referred to as Family Members—to excel in their roles and confidently grow their skills. This role requires a proactive approach to handling daily challenges, turning obstacles into opportunities to improve service, support teamwork, and build a positive work environment.

You will work closely with the Restaurant Manager and other leadership staff to strengthen operational capabilities and foster a culture where every staff member feels valued and empowered. The position requires a dynamic leader who can handle the pressures of a fast-paced work environment, adeptly directing staffing during busy periods and managing resources efficiently to meet business goals related to food costs, labor costs, sales performance, and inventory. Additionally, ensuring compliance with all food safety and workplace regulations is a top priority.

This role offers a competitive weekly pay structure and flexible scheduling options including day, evening, night, and overnight shifts to accommodate various lifestyles. Whataburger provides an extensive benefits package including paid time off, 401(k) matching, comprehensive medical, dental, and vision coverage, short- and long-term disability plans, and programs designed to support continued learning and professional growth. Employees have access to scholarship programs, hardship grants, free college-level courses, and tuition discounts, reflecting Whataburger’s commitment to investing in its people. The company also offers perks such as discounted meals, wireless service discounts, computer and software discounts, gym memberships, and a variety of awards and recognition to celebrate employee achievements.

At Whataburger, being a Shift Leader is about more than managing shifts; it is about making a difference in the community, developing as a leader, and growing with a company that truly values the strength of its team. This position is perfect for individuals passionate about customer service, leadership development, and driving sustained operational excellence in a vibrant, supportive environment. If you are ready to advance your career in a place that respects your contributions and cultivates your leadership potential, Whataburger provides the ideal platform to move forward boldly and achieve success.

Job Requirements

  • Be at least 18 years of age
  • Possess a high school diploma/GED preferred or equivalent experience
  • Have open availability including overnight, weekends, holidays, and variable hours
  • Maintain dependable attendance
  • Ability to stand for up to 10 hours
  • Ability to lift up to 55 lbs
  • Have experience coaching or leading teams
  • Strong customer service, communication, and multitasking skills
  • Possess ServSafe Food Certification or ability to obtain during training

Job Qualifications

  • High school diploma/GED preferred or equivalent experience
  • Experience coaching or leading teams
  • Strong customer service skills
  • Effective communication and multitasking skills
  • Possess or able to obtain ServSafe Food Certification
  • Ability to work flexible hours including days, nights, weekends, holidays
  • Physical ability to stand up to 10 hours and lift up to 55 lbs

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • Coach, train, and motivate Family Members
  • Support goals related to food cost, labor cost, sales performance, and inventory processes
  • Uphold food safety, workplace safety, sanitation, and compliance requirements
  • Foster teamwork, communication, accountability, and a positive work culture
  • Prepare, lead, and transition shift operations
  • Assist at neighboring locations or provide leadership support within the Market when needed

Job Criteria

Experience

Mid Level (3-7 years)


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