Whataburger Restaurants logo

Restaurant Shift Leader - Unit 512

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career development opportunities
scholarship program
Hardship grant assistance
Education support
Discounted meals
wireless service discounts
computer and software discounts
Fitness Discounts
awards and recognition
Retirement Celebration Program

Job Description

Whataburger is a renowned fast-food restaurant chain famous for its delicious burgers and exceptional customer service since its establishment in 1950. Headquartered in San Antonio, Texas, Whataburger has grown to become a beloved brand known for its commitment to quality, community, and employee development. The company emphasizes its core values of integrity, serving with heart, and collaboration, making it a unique workplace where employees are encouraged to grow and succeed. Whataburger is dedicated to fostering a positive and energetic work culture, focusing on operational excellence, and ensuring every customer experience is memorable. It offers competitive compensation, comprehensive benefits, and opportunities for career advancement, reflecting its investment in the personal and professional growth of its team members.

The Shift Leader role at Whataburger is an exciting opportunity for individuals ready to contribute to a dynamic team environment in their local restaurant. This position is crucial in maintaining the smooth and efficient operation of daily shifts, managing quality, service, cleanliness, and safety standards. As a Shift Leader, you will serve as a key leader, coaching and motivating team members, managing operational goals related to food and labor costs, and ensuring compliance with food safety and workplace regulations. The role also involves fostering a team-centric, communicative, and accountable workplace culture where every member's contribution is valued. Whataburger provides flexible scheduling options, competitive weekly pay, and a rich array of benefits including medical, dental, vision, and retirement plans. Employees have access to educational support programs and financial assistance initiatives, emphasizing Whataburger's commitment to supporting its workforce beyond the restaurant floor. This role is ideal for someone with a passion for leadership, strong customer service skills, and a desire to grow within a reputable and community-focused company.

Job Requirements

  • Be at least 18 years of age
  • possess a high school diploma or GED preferred or equivalent experience
  • be able to meet business needs and have open availability including overnights, weekends, holidays, variable hours, and maintain dependable attendance
  • have ability to stand up to 10 hours, lift up to 55 lbs., and meet physical demands
  • have experience coaching or leading teams
  • possess ServSafe Food Certification or ability to successfully obtain and pass the exam during training

Job Qualifications

  • Be at least 18 years of age
  • possess a high school diploma or GED preferred or equivalent experience
  • have experience coaching or leading teams
  • strong customer service skills
  • excellent communication skills
  • effective multitasking abilities
  • possess ServSafe Food Certification or the ability to successfully obtain and pass the exam during training

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • coach, train, and motivate family members helping new hires ketchup quickly and seasoned pros turn up the heat
  • support goals related to food cost, labor cost, sales performance, and basic inventory processes
  • uphold food safety, workplace safety, sanitation, and compliance requirements
  • foster teamwork, communication, accountability, and a positive work culture
  • prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer

Job Criteria

Experience

Mid Level (3-7 years)


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