Whataburger Restaurants logo

Restaurant Shift Leader - Unit 506

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career development opportunities
scholarship program
Hardship grant assistance
Education support
Discounted meals
wireless service discounts
computer and software discounts
Fitness and gym discounts
awards and recognition
Retirement Celebration Program

Job Description

Whataburger is a beloved American fast-food restaurant chain known for its commitment to quality, customer satisfaction, and strong community values. Since 1950, Whataburger has been a staple in the fast-food industry, renowned for its made-to-order burgers, exceptional service, and inclusive workplace culture. Operating with a strong focus on teamwork and leadership development, Whataburger provides its employees with opportunities for career advancement and personal growth within a supportive environment. Headquartered at 2544 Bert Kouns Industrial Loop in Shreveport, LA, the brand has cultivated a family-oriented culture where everyone is encouraged to bring their best flavor to work each day.

As a Shift Leader at Whataburger, you play a pivotal role in keeping the restaurant running smoothly and efficiently. This leadership position is integral to driving operational excellence and fostering a positive work environment where every team member, or "Family Member," can thrive and excel. Your primary responsibilities include managing shift operations, ensuring the highest standards of food quality, safety, and cleanliness, and motivating the team to deliver exceptional customer experiences. By partnering closely with the Restaurant Manager team, you will sharpen your leadership skills, contribute to the growth and development of team members, and support the achievement of business goals related to food costs, labor management, sales performance, and inventory control.

Whataburger offers competitive weekly pay and a flexible schedule with day, night, evening, and overnight shifts available to accommodate diverse needs. Benefits include paid time off, a 401(k) plan with a dollar-for-dollar match up to 4%, and comprehensive medical, dental, and vision coverage. Additional perks consist of short-term and long-term disability benefits, scholarship programs through the Whataburger Family Foundation, hardship grant assistance, educational support including free English-language classes and no-cost college-level courses, discounted meals, wireless service, gym memberships, and software, recognition awards, and a retirement celebration program.

In this role, you will be more than a supervisor; you will be a mentor, coach, and leader who inspires your team to deliver their best every day. The position demands strong coaching abilities, excellent communication skills, and a capacity to multitask effectively during busy shifts. Your leadership will help new hires learn quickly and seasoned employees continue to grow, all while maintaining a fun and collaborative work environment. Physical requirements include the ability to stand for up to 10 hours and lift up to 55 pounds, emphasizing the hands-on nature of the role.

Whataburger is dedicated to equal employment opportunities, ensuring a diverse and inclusive workplace free of discrimination. This commitment extends to all applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or any other protected status. Additionally, Whataburger participates in the federal E-Verify program to confirm employment eligibility. This position is based at the home restaurant but may require occasional support at nearby locations, involvement in training sessions, business meetings, and broader leadership initiatives within the market.

If you are ready to take the first step into leadership, eager to grow your skills, and passionate about making a difference, Whataburger offers a dynamic and rewarding environment where your career can flourish. Join a team that values integrity, collaboration, and bold leadership, and help build the future of this iconic brand while enjoying a clear path to career advancement and six-figure earning potential for Operating Partners. Your journey begins here, with Whataburger - where leadership heats up!

Job Requirements

  • Be at least 18 years of age
  • Possess a high school diploma or GED preferred or equivalent experience
  • Able to meet business needs with open availability including overnight, weekends, holidays, and variable hours
  • Maintain dependable attendance
  • Ability to stand up to 10 hours
  • Ability to lift up to 55 lbs
  • Experience coaching or leading teams
  • Strong customer service skills
  • Strong communication skills
  • Ability to multitask
  • Possess ServSafe Food Certification or ability to successfully obtain and pass exam during training

Job Qualifications

  • High school diploma or GED preferred
  • Experience coaching or leading teams
  • Strong customer service skills
  • Excellent communication skills
  • Ability to multitask effectively
  • ServSafe Food Certification or ability to obtain during training
  • Ability to stand up to 10 hours and lift up to 55 pounds
  • Ability to work flexible hours including overnight, weekends, and holidays

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • Coach, train, and motivate Family Members
  • Support goals related to food cost, labor cost, sales performance, and inventory
  • Uphold food safety, workplace safety, sanitation, and compliance requirements
  • Foster teamwork, communication, accountability, and a positive work culture
  • Prepare, lead, and transition shift operations
  • Assist neighboring locations or provide leadership support within the Market

Job Criteria

Experience

Mid Level (3-7 years)


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