Whataburger Restaurants logo

Restaurant Shift Leader - Unit 500

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career Development
scholarship program
Hardship grant assistance
Education support
Discounted meals
wireless service discounts
computer and software discounts
Fitness Discounts
awards and recognition
Retirement Celebration Program

Job Description

Whataburger is a celebrated fast-food restaurant chain renowned for its commitment to serving quality, delicious burgers since 1950. With a legacy of investing in people and leadership, Whataburger is more than just a place to grab a bite; it is a thriving community where bold leadership begins, and potential is fostered. This brand’s mission encompasses working together, encouraging open communication, and nurturing a fun yet disciplined environment where every team member contributes to success. Known for its iconic burgers and exceptional customer service, Whataburger takes pride in a culture that values integrity, teamwork, and personal growth. The company offers a comprehensive career path with opportunities to develop leadership skills and achieve substantial income growth, fostering an inclusive environment where all employees are supported and recognized for their contributions.

The Shift Leader role at Whataburger is a pivotal position integral to the restaurant's smooth and efficient operation. As a Shift Leader, you will be the driving force that keeps the restaurant running seamlessly during each shift. Your primary responsibilities will include leading shift management to maintain high standards in quality, service, and cleanliness. You will be coaching, training, and motivating family members (employees) to improve their skills and confidence. This role requires you to support the achievement of financial goals by managing food costs, labor costs, sales performance, and inventory processes effectively. Additionally, you will uphold stringent food safety, workplace safety, sanitation, and compliance requirements.

This position demands a leader who excels in fostering teamwork, communication, accountability, and a positive work culture. You will prepare and lead shift operations while facilitating smooth transitions between shifts, ensuring the restaurant operates like a well-oiled fryer. The role also offers competitive weekly pay, a flexible schedule with various shifts available including day, night, evening, and overnight, and significant benefits such as paid time off, 401(k) matching, medical, dental, vision coverage, and disability insurance. There are also valuable opportunities for career advancement, education support including free English learning and tuition reductions, employee discounts, and recognition programs. Whataburger’s dedicated leadership development and supportive environment make it an ideal place for anyone looking to start or grow their leadership career in the food service industry.

Job Requirements

  • Be at least 18 years of age
  • possess a high school diploma or GED preferred or equivalent experience
  • be able to meet business needs and have open availability including overnights, weekends, holidays, and variable hours
  • maintain dependable attendance
  • ability to stand up to 10 hours
  • lift up to 55 lbs
  • meet physical demands
  • experience coaching or leading teams
  • strong customer service, communication, and multitasking skills
  • possess ServSafe Food Certification or ability to successfully obtain and pass exam during training

Job Qualifications

  • High school diploma or GED preferred
  • experience coaching or leading teams
  • strong customer service skills
  • effective communication abilities
  • multitasking skills
  • ServSafe Food Certification or ability to obtain during training

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • coach, train, and motivate family members
  • support goals related to food cost, labor cost, sales performance, and basic inventory processes
  • uphold food safety, workplace safety, sanitation, and compliance requirements
  • foster teamwork, communication, accountability, and a positive work culture
  • prepare, lead, and transition shift operations to keep the restaurant running smoothly

Job Criteria

Experience

Mid Level (3-7 years)


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