Whataburger Restaurants logo

Restaurant Shift Leader - Unit 406

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career Development
scholarship program
Educational support
Discounted meals
wireless service discounts
computer and software discounts
Fitness Discounts
awards and recognition
Retirement Celebration Program

Job Description

Whataburger is a beloved fast-food restaurant chain known for its commitment to quality, community, and the development of its team members. Established in 1950, Whataburger has grown into an iconic Texas-based brand that prides itself on serving delicious, made-to-order burgers while fostering a culture of bold leadership and teamwork. The company is renowned for its welcoming environment, dedication to operational excellence, and opportunities for employees to advance their careers within the organization. Whataburger emphasizes not only great food but also the importance of serving with heart and integrity, making it a rewarding place to work for individuals seeking a dynamic and supportive workplace.

The role of a Shift Leader at Whataburger is essential to maintaining the smooth operation of the restaurant. As a Shift Leader, you will play a vital role in managing daily activities during your shifts, ensuring that quality standards, customer service, and cleanliness guidelines are consistently met. This position involves coaching and motivating Family Members—Whataburger’s term for team employees—to help them develop their skills and build confidence on the job. You will work closely with the Restaurant Manager team to enhance your leadership capabilities, manage labor and food costs effectively, and uphold compliance with food safety and workplace regulations.

This is a hands-on leadership position where collaboration and positive communication are key. You will lead by example, fostering teamwork and accountability while managing the fast-paced environment of the restaurant during busy periods. The role offers a flexible work schedule with day, night, evening, and overnight shifts available to accommodate varied availability. Shift Leaders receive competitive weekly pay and a comprehensive benefits package that includes paid time off, medical, dental, and vision insurance, disability benefits, and a 401(k) match program. There are also unique opportunities for educational support such as scholarships, free English-language learning, college-level courses, and tuition reduction programs.

Whataburger supports career development and provides a clear path to higher earnings, with possibilities for Shift Leaders to advance to roles like Operating Partners who can earn six-figure incomes. The company values diversity, equal opportunity, and a positive workplace culture. If you are ready to take the next step in your leadership journey and contribute to a team-oriented environment where your efforts truly matter, Whataburger offers the perfect setting to grow and succeed. Join Whataburger and become part of a family that values your contribution, encourages your growth, and celebrates your successes.

Job Requirements

  • Be at least 18 years of age
  • possess a high school diploma or GED preferred or equivalent experience
  • be able to meet business needs and have open availability including overnights, weekends, holidays, variable hours, and maintain dependable attendance
  • have ability to stand up to 10 hours and lift up to 55 lbs
  • have experience coaching or leading teams
  • possess ServSafe Food Certification or ability to obtain it during training

Job Qualifications

  • High school diploma or GED preferred or equivalent experience
  • experience coaching or leading teams
  • strong customer service skills
  • excellent communication skills
  • good multitasking abilities
  • ability to obtain ServSafe Food Certification if not already certified

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • coach, train, and motivate Family Members helping new hires ketchup quickly and seasoned pros turn up the heat
  • support goals related to food cost, labor cost, sales performance, and basic inventory processes
  • uphold food safety, workplace safety, sanitation, and compliance requirements
  • foster teamwork, communication, accountability, and a positive work culture
  • prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer

Job Criteria

Experience

Mid Level (3-7 years)


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