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Restaurant Shift Leader - Unit 371

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career Development
scholarship program
Hardship grant assistance
Education support
Discounted meals
wireless service discounts
computer and software discounts
Fitness gym discounts
awards and recognition
Retirement Celebration Program

Job Description

Whataburger Careers is the gateway to an exciting and rewarding career with one of America’s most beloved fast-food burger chains, known for its dedication to quality, customer service, and employee growth. Founded in 1950, Whataburger has grown into a major player in the fast-food industry, celebrated for its freshly made-to-order burgers and friendly, community-focused culture. This is not just a job — it’s a chance to be part of a family that values integrity, teamwork, and bold leadership. With locations across numerous states and a commitment to investing in its people, Whataburger offers employees an environment where individual contributions are recognized and there are tangible opportunities to develop a long-term career within the company.

The company’s culture is built around the ideas of “Serving with Heart” and “Winning as One,” highlighting the collaborative spirit and passion that sets Whataburger apart from the rest. Employees are encouraged to bring their best flavor to the team — literally and figuratively — ensuring a vibrant work atmosphere where everyone feels valued and empowered. Whataburger believes that strong leadership is the foundation for success and offers a clear career path that can grow into leadership or operational roles with competitive compensation, including the potential for operating partners to earn six-figure incomes.

This particular role is for a Shift Leader at Whataburger, based in the Amarillo, TX location. The Shift Leader is a pivotal position charged with managing daily restaurant operations to ensure exceptional service, quality, cleanliness, and food safety during their designated shifts. This leadership role involves coaching and developing team members, often referred to as Family Members, to enhance their skills and confidence while maintaining a safe and productive work environment. The Shift Leader works closely with the Restaurant Manager team to sharpen leadership capabilities and contribute to the operational foundation and success of the restaurant.

As a Shift Leader, you will experience flexible schedules with day, night, evening, and overnight shift availability to accommodate different lifestyles and commitments. The pay is competitive and weekly, offering stability and reward for your hard work. In addition to compensation, Whataburger offers a broad range of perks including paid time off, a 401(k) plan with employer matching of dollar for dollar up to 4%, comprehensive medical, dental, and vision benefits, and both short-term and long-term disability coverage. The opportunity for career development and growth is emphasized, making this role ideal for individuals eager to progress within the company. Scholarships, hardship grant assistance through the Whataburger Family Foundation, educational support with free English-language learning and reduced-tuition college courses, and employee discounts on meals, wireless services, software, and gym memberships further enhance the appeal of working at Whataburger.

The Shift Leader’s responsibilities include leading shift management to maintain quality standards across operations, coaching and motivating team members to perform at their best, supporting operational goals related to cost control, sales, and inventory, and ensuring adherence to food safety and compliance regulations. A positive work culture through fostering teamwork, communication, and accountability is a key focus, as the restaurant experience is meant to be enjoyable and efficient. This role is not just about managing processes; it’s about sparking collaboration and driving success as part of the Whataburger family.

Working at Whataburger means more than just a paycheck. It’s about joining a community where you can learn, grow, and move forward boldly. Whether you aspire to rise into management roles or to specialize in other operational facets, Whataburger supports your ambitions with training, leadership sessions, and an inclusive, equal opportunity workplace.

Job Requirements

  • Be at least 18 years of age
  • Possess a high school diploma or GED preferred or equivalent experience
  • Be able to meet business needs and have open availability including overnights, weekends, holidays, variable hours, and maintain dependable attendance
  • Have ability to stand up to 10 hours, lift up to 55 lbs, and meet physical demands
  • Have experience coaching or leading teams
  • Possess ServSafe Food Certification or the ability to successfully obtain and pass the exam during training

Job Qualifications

  • High school diploma or GED preferred or equivalent experience
  • Experience coaching or leading teams
  • Strong customer service skills
  • Effective communication skills
  • Ability to multitask in a fast-paced environment
  • ServSafe Food Certification or ability to obtain during training

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • Coach, train, and motivate Family Members — helping new hires ketchup quickly and seasoned pros turn up the heat
  • Support goals related to food cost, labor cost, sales performance, and basic inventory processes
  • Uphold food safety, workplace safety, sanitation, and compliance requirements
  • Foster teamwork, communication, accountability, and a positive work culture
  • Prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer

Job Criteria

Experience

Mid Level (3-7 years)


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