Whataburger Restaurants logo

Restaurant Shift Leader - Unit 361

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career Development
scholarship program
Education support
Discounted meals
Wireless service discount
Computer software discount
Fitness discount
awards and recognition
Retirement Celebration Program

Job Description

Whataburger is an iconic American fast-food restaurant chain known for its made-to-order burgers and commitment to quality since 1950. With a rich heritage steeped in tradition and a passion for delivering exceptional customer experiences, Whataburger has grown to become a beloved brand across many states. As a customer-focused restaurant, Whataburger prides itself on fostering a team environment where employees are empowered to grow, collaborate, and succeed. This company culture emphasizes integrity, leadership, and continuous improvement in every aspect of the business. It is a place where bold leadership starts and potential heats up, providing great opportunities for career advancement and personal growth. Whataburger believes that great teams and great food start with the right ingredients: dedicated people who serve with heart and lead with integrity.

The role of Shift Leader at Whataburger is vital to the operational success and customer experience at each restaurant location. As a Shift Leader, you are the spark that keeps the restaurant running smoothly, making sure every shift maintains excellence in quality, service, and cleanliness. This role involves hands-on leadership, coaching, and team support to ensure all Family Members perform at their best. Shift Leaders act as a bridge between management and team members, helping to train, motivate, and develop others to grow their skills and confidence. The position demands a proactive individual who can manage shift operations efficiently, oversee compliance with food safety and sanitation standards, and drive team collaboration through busy service periods.

As a Shift Leader, you will work closely with Restaurant Managers to build your leadership toolkit and shift-management capabilities, gaining invaluable experience that can lead to higher leadership roles within the organization. The employment is typically full-time with varying shifts available, including days, nights, evenings, and overnights to fit business needs and your availability. The compensation is competitive with weekly pay that reflects your leadership contribution.

In addition to hands-on leadership responsibilities, Whataburger offers an array of benefits designed to support employees’ well-being and growth. These include paid time off, a 401(k) match program, comprehensive medical, dental, and vision insurance options, and disability benefits. They also provide extensive education support programs like free English-language learning, no-cost college-level courses, and reduced-tuition degree pathways. Employees enjoy discounted meals, and additional perks such as wireless service, computer software, and fitness memberships discounts. Whataburger also invests in the workforce by offering scholarship programs for dependents, hardship grants, and a retirement celebration program.

Working at Whataburger means being part of a family that values each member’s contributions, nurtures personal and professional growth, and strives to win as one team. If you bring enthusiasm, leadership potential, a sense of responsibility, and a passion for people, this could be the perfect opportunity to elevate your career and make a meaningful impact in a fast-paced and rewarding environment. The role encourages boldness and resilience, offering a clear path for motivated individuals aiming for significant career milestones, including the potential to become an Operating Partner with six-figure earning opportunities.

Job Requirements

  • Be at least 18 years of age
  • possess a high school diploma or GED preferred or equivalent experience
  • have open availability including overnights, weekends, holidays, variable hours
  • maintain dependable attendance
  • ability to stand up to 10 hours
  • ability to lift up to 55 lbs and meet physical demands
  • experience coaching or leading teams
  • strong customer service, communication, and multitasking skills
  • possess ServSafe Food Certification or ability to successfully obtain and pass the exam during training

Job Qualifications

  • High school diploma or GED preferred
  • experience coaching or leading teams
  • strong customer service skills
  • excellent communication skills
  • ability to multitask effectively
  • ServSafe Food Certification or ability to obtain and pass during training
  • dependable attendance and availability to work variable shifts including overnights, weekends, and holidays

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • coach, train, and motivate Family Members to improve skills and confidence
  • support goals related to food cost, labor cost, sales performance, and inventory processes
  • uphold food safety, workplace safety, sanitation, and compliance requirements
  • foster teamwork, communication, accountability, and a positive work culture
  • prepare, lead, and transition shift operations to ensure smooth restaurant functioning

Job Criteria

Experience

Entry Level (1-2 years)


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