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Restaurant Shift Leader - Unit 1411

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

competitive pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career development opportunities
scholarship program
Hardship grant assistance
Education support
Discounted meals
wireless service discounts
computer and software discounts
Fitness/Gym Discounts
awards and recognition
Retirement Celebration Program

Job Description

Whataburger is a beloved American fast-food restaurant chain that has been serving quality burgers and a welcoming dining experience since 1950. Known for its iconic A-frame orange-and-white-striped restaurants and made-to-order burgers, Whataburger has grown into a recognized brand with a loyal customer base throughout the southern United States and beyond. The company takes pride in its commitment to quality ingredients, friendly customer service, and a culture that emphasizes teamwork, growth, and opportunity. As an employer, Whataburger offers competitive pay, comprehensive benefits, and a clear path for career advancement, making it a popular choice for individuals seeking long-term employment in the food service industry. The company supports its employees with various educational programs, scholarships, and discounts that encourage personal and professional development. Whataburger’s philosophy centers on bold leadership, collaboration, and a supportive work environment where every team member is valued and given the opportunity to excel.

The role of a Shift Leader at Whataburger is a pivotal position that ensures each shift runs smoothly, maintaining the highest standards of quality, service, and cleanliness. The Shift Leader acts as a leader and mentor on the restaurant floor, guiding Family Members (employees) to improve their skills, boost confidence, and perform at their best. They work closely with Restaurant Managers to enhance leadership skills, operational efficiency, and team cohesion. The Shift Leader is also responsible for managing key operational goals such as food costs, labor costs, and sales performance while upholding strict food safety and workplace safety standards. This position is not only about managing tasks but also about inspiring and energizing the team during peak times, creating a positive work culture, and turning challenges into opportunities. Whataburger offers flexible scheduling options including day, night, evening, and overnight shifts, competitive weekly pay, paid time off, and a 401(k) matching plan. Additionally, Shift Leaders have access to medical, dental, vision, and disability benefits alongside discounts on meals, wireless services, technology, and gym memberships. The company’s dedication to employee growth and recognition make this role ideal for motivated individuals looking to start or advance their career in restaurant management, potentially earning a six-figure income as they progress to higher leadership roles.

Job Requirements

  • Be at least 18 years of age
  • possess a high school diploma or GED preferred or equivalent experience
  • have open availability including overnights, weekends, holidays, and variable hours
  • maintain dependable attendance
  • ability to stand up to 10 hours
  • lift up to 55 lbs
  • meet physical demands of the role
  • have experience coaching or leading teams
  • possess ServSafe Food Certification or ability to obtain during training

Job Qualifications

  • High school diploma or GED preferred or equivalent experience
  • experience coaching or leading teams
  • strong customer service skills
  • effective communication skills
  • ability to multitask efficiently
  • ServSafe Food Certification or ability to obtain during training
  • demonstrated leadership capability
  • ability to work collaboratively in a team-oriented environment

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • coach, train, and motivate Family Members helping new hires ketchup quickly and seasoned pros turn up the heat
  • support goals related to food cost, labor cost, sales performance, and basic inventory processes
  • uphold food safety, workplace safety, sanitation, and compliance requirements
  • foster teamwork, communication, accountability, and a positive work culture
  • prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer
  • assist at neighboring locations or provide leadership support within the Market when needed

Job Criteria

Experience

Mid Level (3-7 years)


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