
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career development opportunities
Whataburger Family Foundation scholarship program
Discounted meals
wireless service discounts
computer and software discounts
Fitness/Gym Discounts
awards and recognition
Retirement Celebration Program
Job Description
Whataburger is an iconic American fast-food restaurant known for its commitment to quality, service, and community since 1950. Founded in Texas, Whataburger has grown into a beloved brand that values leadership, teamwork, and providing great food with heart. The company operates numerous locations nationwide, focusing on fostering a positive work culture where employees, often referred to as Family Members, are supported to grow both professionally and personally. Whataburger emphasizes inclusivity, equal employment opportunity, and offers an engaging environment where every team member plays a vital role in delivering exceptional dining experiences. The company’s reputation for high standards and outstanding customer service makes it a preferred employer in the hospitality industry.
The Shift Leader role at Whataburger is an influential position designed for individuals passionate about leading restaurant operations with excellence, coaching team members, and ensuring smooth shift transitions. As a Shift Leader, you are the dynamic force that keeps the restaurant running efficiently during every shift. You will be responsible for driving operational excellence by upholding quality, service, food safety, and cleanliness standards. This hands-on leadership role prioritizes mentorship, where you coach and train Family Members to develop skills, build confidence, and thrive in a fast-paced environment. You will collaborate closely with the Restaurant Manager team, enhancing your leadership capabilities and contributing to cost control efforts, inventory management, and sales performance targets.
This role is not just about managing daily tasks but cultivating a positive work culture centered on teamwork, accountability, and open communication. You will lead by example, energizing the team especially during busy periods, moving challenges into opportunities, and using your leadership toolbox to stimulate growth. Whataburger offers flexible schedules including day, night, evening, and overnight shifts, making it an adaptable opportunity for various lifestyles. Competitive weekly pay is provided along with comprehensive benefits including medical, dental, vision, paid time off, 401(k) matching, disability coverage, and scholarship programs through the Whataburger Family Foundation.
In addition to the operational responsibilities, Shift Leaders may be called upon to support neighboring locations or participate in business meetings and training sessions to keep connected with Whataburger’s broader organizational goals. This position is ideally suited for individuals who thrive in a leadership role within the fast-food sector, value continuous improvement, and desire a clear career pathway that can lead to significant earning potential and personal advancement. Working at Whataburger means engaging in a culture built on integrity, respect, and the shared passion for serving great food and great experiences. Join Whataburger and become part of a team where every shift presents an opportunity to make an impact and move forward boldly in your career.
The Shift Leader role at Whataburger is an influential position designed for individuals passionate about leading restaurant operations with excellence, coaching team members, and ensuring smooth shift transitions. As a Shift Leader, you are the dynamic force that keeps the restaurant running efficiently during every shift. You will be responsible for driving operational excellence by upholding quality, service, food safety, and cleanliness standards. This hands-on leadership role prioritizes mentorship, where you coach and train Family Members to develop skills, build confidence, and thrive in a fast-paced environment. You will collaborate closely with the Restaurant Manager team, enhancing your leadership capabilities and contributing to cost control efforts, inventory management, and sales performance targets.
This role is not just about managing daily tasks but cultivating a positive work culture centered on teamwork, accountability, and open communication. You will lead by example, energizing the team especially during busy periods, moving challenges into opportunities, and using your leadership toolbox to stimulate growth. Whataburger offers flexible schedules including day, night, evening, and overnight shifts, making it an adaptable opportunity for various lifestyles. Competitive weekly pay is provided along with comprehensive benefits including medical, dental, vision, paid time off, 401(k) matching, disability coverage, and scholarship programs through the Whataburger Family Foundation.
In addition to the operational responsibilities, Shift Leaders may be called upon to support neighboring locations or participate in business meetings and training sessions to keep connected with Whataburger’s broader organizational goals. This position is ideally suited for individuals who thrive in a leadership role within the fast-food sector, value continuous improvement, and desire a clear career pathway that can lead to significant earning potential and personal advancement. Working at Whataburger means engaging in a culture built on integrity, respect, and the shared passion for serving great food and great experiences. Join Whataburger and become part of a team where every shift presents an opportunity to make an impact and move forward boldly in your career.
Job Requirements
- Be at least 18 years of age
- Possess a high school diploma/GED preferred or equivalent experience
- Be able to meet business needs and have open availability, including overnights, weekends, holidays, variable hours
- Maintain dependable attendance
- Ability to stand up to 10 hours
- Lift up to 55 lbs.
- Meet physical demands of the role
- Experience coaching or leading teams
- Strong customer service, communication, and multitasking skills
- Possess ServSafe Food Certification or ability to obtain during training
Job Qualifications
- High school diploma or GED preferred or equivalent experience
- Experience coaching or leading teams
- Strong customer service skills
- Excellent communication skills
- Ability to multitask effectively
- Possess or ability to obtain ServSafe Food Certification
Job Duties
- Lead shift management to maintain quality, service, and cleanliness standards
- Coach, train, and motivate Family Members
- Support goals related to food cost, labor cost, sales performance, and basic inventory processes
- Uphold food safety, workplace safety, sanitation, and compliance requirements
- Foster teamwork, communication, accountability, and a positive work culture
- Prepare, lead, and transition shift operations
- Assist at neighboring locations as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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