
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability benefits
Long-term disability benefits
Career development opportunities
scholarship program
Discounted meals
wireless service discounts
computer and software discounts
Fitness and gym discounts
awards and recognition
Retirement Celebration Program
Job Description
Whataburger is a beloved fast-food restaurant chain renowned for its dedication to quality and community since its founding in 1950. Operating numerous locations across the southern United States, Whataburger has built a reputation as a place where bold leadership and personal growth are fostered in a fun and supportive environment. The company values integrity, teamwork, and a passion for excellence, creating a workplace where employees not only serve great-tasting food but also make a meaningful impact. Known for its distinctive burgers and commitment to customer satisfaction, Whataburger offers a range of opportunities for career advancement, supported by comprehensive training and development programs tailored to help team members succeed and evolve their skills throughout their careers. Whataburger’s culture encourages collaboration, accountability, and celebrating achievements, ensuring a welcoming and motivating atmosphere for all employees.
The Shift Leader role at Whataburger is a pivotal position responsible for driving operational excellence and maintaining the smooth flow of every restaurant shift. As a Shift Leader, you will act as the spark that keeps the restaurant firing on all cylinders, ensuring quality, service, and cleanliness standards are consistently met. This leadership role involves mentoring and coaching family members, helping new hires rapidly get up to speed while supporting seasoned team members in refining their skills. You will partner closely with the Restaurant Manager team to sharpen leadership abilities and build a strong operational foundation. The role requires a proactive approach to problem-solving, team collaboration, and the ability to energize and motivate during busy periods. Working as a Shift Leader is not just about managing day-to-day tasks; it is about contributing to a positive work culture, fostering teamwork, and driving success through effective communication and accountability.
In return for your dedication and leadership, Whataburger offers competitive weekly pay and flexible scheduling options, including day, night, evening, and overnight shifts. Paid time off and a comprehensive benefits package are available, featuring medical, dental, and vision insurance, along with short-term and long-term disability coverage. The company also provides a 401(k) plan with a dollar-for-dollar match up to 4%, ensuring financial security for your future. Career development is a strong focus, with clear pathways to advancement, including opportunities to become an Operating Partner earning six-figure incomes. Additionally, employees have access to the Whataburger Family Foundation scholarship program for dependents and hardship grant assistance. Educational support is extensive, offering free English-language learning, no-cost college-level courses, and reduced tuition degree pathways. Employees benefit from numerous discounts on meals, wireless services, computer software, and fitness memberships. Recognition programs and retirement celebrations highlight the company’s commitment to valuing its team members. The engaging shift leader role located at 2151 Unser Blvd Se, Rio Rancho, NM 87124-6378, invites motivated individuals to bring their energy, leadership, and passion to one of the most respected fast-food brands in the country.
The Shift Leader role at Whataburger is a pivotal position responsible for driving operational excellence and maintaining the smooth flow of every restaurant shift. As a Shift Leader, you will act as the spark that keeps the restaurant firing on all cylinders, ensuring quality, service, and cleanliness standards are consistently met. This leadership role involves mentoring and coaching family members, helping new hires rapidly get up to speed while supporting seasoned team members in refining their skills. You will partner closely with the Restaurant Manager team to sharpen leadership abilities and build a strong operational foundation. The role requires a proactive approach to problem-solving, team collaboration, and the ability to energize and motivate during busy periods. Working as a Shift Leader is not just about managing day-to-day tasks; it is about contributing to a positive work culture, fostering teamwork, and driving success through effective communication and accountability.
In return for your dedication and leadership, Whataburger offers competitive weekly pay and flexible scheduling options, including day, night, evening, and overnight shifts. Paid time off and a comprehensive benefits package are available, featuring medical, dental, and vision insurance, along with short-term and long-term disability coverage. The company also provides a 401(k) plan with a dollar-for-dollar match up to 4%, ensuring financial security for your future. Career development is a strong focus, with clear pathways to advancement, including opportunities to become an Operating Partner earning six-figure incomes. Additionally, employees have access to the Whataburger Family Foundation scholarship program for dependents and hardship grant assistance. Educational support is extensive, offering free English-language learning, no-cost college-level courses, and reduced tuition degree pathways. Employees benefit from numerous discounts on meals, wireless services, computer software, and fitness memberships. Recognition programs and retirement celebrations highlight the company’s commitment to valuing its team members. The engaging shift leader role located at 2151 Unser Blvd Se, Rio Rancho, NM 87124-6378, invites motivated individuals to bring their energy, leadership, and passion to one of the most respected fast-food brands in the country.
Job Requirements
- Be at least 18 years of age
- possess a high school diploma/GED preferred or equivalent experience
- be able to meet business needs with open availability including overnights, weekends, holidays, variable hours, and maintain dependable attendance
- have ability to stand up to 10 hours, lift up to 55 lbs, and meet physical demands
- have experience coaching or leading teams
- strong customer service, communication, and multitasking skills
- possess ServSafe Food Certification or ability to successfully obtain and pass during training
Job Qualifications
- High school diploma or GED preferred or equivalent experience
- experience coaching or leading teams
- strong customer service skills
- effective communication skills
- ability to multitask
- possess or obtain ServSafe Food Certification
Job Duties
- Lead shift management to maintain quality, service, and cleanliness standards
- coach, train, and motivate Family Members helping new hires ketchup quickly and seasoned pros turn up the heat
- support goals related to food cost, labor cost, sales performance, and basic inventory processes
- uphold food safety, workplace safety, sanitation, and compliance requirements
- foster teamwork, communication, accountability, and a positive work culture
- prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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