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Restaurant Shift Leader - Unit 1198

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Competitive medical benefits
Dental Insurance
Vision Insurance
short-term disability benefits
Long-term disability benefits
Career development opportunities
scholarship program
Hardship grant assistance
Education support
Discounted meals
wireless service discounts
computer and software discounts
Fitness Discounts
awards and recognition
Retirement Celebration Program

Job Description

Whataburger is a beloved American fast-food restaurant chain known for its commitment to quality, community, and exceptional customer service. Established in 1950, Whataburger has grown from a small burger stand in Texas to a celebrated brand with numerous locations across the United States, especially in the Southern and Southwestern regions. The company's focus on serving delicious, made-to-order hamburgers in a welcoming environment has made it a favorite among many customers. Whataburger also prides itself on fostering a supportive and inclusive workplace where employees have opportunities to develop their skills and advance their careers. Whataburger offers competitive pay, comprehensive benefits, and a culture that values teamwork, leadership, and growth. The restaurant leverages its long history of success by nurturing leadership at every level and encouraging employees to contribute their unique flavors to the team’s success.

The role of Shift Leader at Whataburger is pivotal to the operation and success of the restaurant’s daily business. This leadership position involves managing shift operations, ensuring quality standards in food, service, and cleanliness, and motivating the team to deliver their best performance. Shift Leaders act as mentors and coaches to Family Members—Whataburger’s term for employees—helping new hires learn quickly and seasoned staff to continuously improve. They partner closely with Restaurant Managers to sharpen leadership skills and contribute to the overall operational foundation of the restaurant. In this dynamic role, a Shift Leader is expected to maintain high standards of food safety, workplace safety, sanitation, and compliance with regulations. The position offers competitive weekly pay, flexible scheduling across day, night, evening, and overnight shifts, and a wealth of benefits including paid time off, health benefits, retirement plans, scholarships, and educational support. The opportunity also presents a clear career path, with potential for growth to six-figure income levels through dedication and skill development. Shift Leaders play an essential role in fostering a positive work culture built on teamwork, communication, and accountability, all while ensuring the restaurant runs smoothly and efficiently. This is an excellent opportunity for individuals passionate about leadership and fast-paced environments who want to grow with a well-established and popular brand.

Job Requirements

  • Be at least 18 years of age
  • possess a high school diploma or GED preferred or equivalent experience
  • be able to meet business needs and have open availability including overnights, weekends, holidays, variable hours, and maintain dependable attendance
  • have ability to stand up to 10 hours
  • lift up to 55 lbs
  • meet physical demands
  • have experience coaching or leading teams
  • strong customer service, communication, and multitasking skills
  • possess ServSafe Food Certification or ability to successfully obtain and pass the exam during training

Job Qualifications

  • Possess a high school diploma or GED preferred or equivalent experience
  • have experience coaching or leading teams
  • strong customer service skills
  • strong communication skills
  • strong multitasking skills
  • possess ServSafe Food Certification or ability to successfully obtain and pass the exam during training

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • coach, train, and motivate Family Members helping new hires ketchup quickly and seasoned pros turn up the heat
  • support goals related to food cost, labor cost, sales performance, and basic inventory processes
  • uphold food safety, workplace safety, sanitation, and compliance requirements
  • foster teamwork, communication, accountability, and a positive work culture
  • prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer

Job Criteria

Experience

Mid Level (3-7 years)


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