Whataburger Restaurants logo

Restaurant Shift Leader - Unit 114

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career Development
scholarship program
Hardship grant assistance
Education support
Discounted meals
wireless service discounts
computer and software discounts
Fitness/Gym Discounts
awards and recognition
Retirement celebration

Job Description

Whataburger is a beloved American fast-food restaurant chain known for its commitment to quality, operational excellence, and a culture that nurtures leadership and growth. Established in 1950, Whataburger has grown to become an iconic name in the quick-service restaurant industry, celebrated for its delicious burgers and outstanding customer service. The company prides itself on investing in its people, cultivating bold leadership, and fostering a collaborative environment where every team member is valued and empowered to succeed. Whataburger is more than just a place to work; it’s a community where integrity, hard work, and a passion for continuous improvement drive success. As part of Whataburger, employees enjoy a workplace where their efforts are recognized, and opportunities for career advancement are plentiful, with a clear path leading to leadership roles and six-figure incomes for those who excel.

The Shift Leader role at Whataburger is a critical position that ensures the restaurant operates smoothly and efficiently during every shift. Serving as the driving force behind operational excellence, a Shift Leader is responsible for overseeing the team and maintaining the highest standards in food quality, service, and cleanliness. This role is perfect for individuals who thrive in a fast-paced environment, enjoy coaching and motivating others, and are passionate about creating a positive and productive workplace culture. Shift Leaders partner closely with Restaurant Managers to develop their leadership skills and build a strong operational foundation, preparing them for future growth within the organization.

In this position, you will lead by example, helping family members (employees) grow by coaching them to improve skills and build confidence, while also energizing and uniting the team during busy periods. Your ability to turn challenges into opportunities will be key to your success, as well as your commitment to upholding food safety, workplace safety, and sanitation standards. Whataburger offers competitive weekly pay, flexible schedules including day, night, evening, and overnight shifts, and a comprehensive benefits package that supports your health, education, and financial wellbeing.

Additionally, Whataburger provides unique educational support including free English-language learning, no-cost college-level courses, and reduced-tuition degree pathways, which underscores its commitment to employee growth and development. Benefits also include paid time off, 401(k) matching, medical, dental and vision insurance, disability benefits, and various discounts and recognition programs. Working as a Shift Leader means being part of a company that values teamwork, open communication, fun, and leadership development, and offers a dynamic workplace where every shift is an opportunity to make a difference and move forward boldly.

Job Requirements

  • Be at least 18 years of age
  • possess a high school diploma/GED preferred or equivalent experience
  • be able to meet business needs and have open availability including overnights, weekends, holidays, variable hours, and maintain dependable attendance
  • have the ability to stand up to 10 hours, lift up to 55 lbs., and meet physical demands
  • have experience coaching or leading teams
  • strong customer service, communication, and multitasking skills
  • possess ServSafe Food Certification or the ability to successfully obtain and pass the exam during training

Job Qualifications

  • Be at least 18 years of age
  • possess a high school diploma/GED preferred or equivalent experience
  • have experience coaching or leading teams
  • strong customer service, communication, and multitasking skills
  • possess ServSafe Food Certification or the ability to obtain and pass the exam during training

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • coach, train, and motivate family members helping new hires ketchup quickly and seasoned pros turn up the heat
  • support goals related to food cost, labor cost, sales performance, and basic inventory processes
  • uphold food safety, workplace safety, sanitation, and compliance requirements
  • foster teamwork, communication, accountability, and a positive work culture
  • prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer

Job Criteria

Experience

Mid Level (3-7 years)


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