Whataburger Restaurants logo

Restaurant Shift Leader - Unit 113

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Competitive medical insurance
Dental Insurance
Vision Insurance
short-term disability benefits
Long-term disability benefits
Career development opportunities
Whataburger Family Foundation scholarship program
Hardship grant assistance
Free English-language learning courses
No-cost college-level courses
Reduced tuition degree pathways
Discounted meals
wireless service discounts
computer and software discounts
Fitness and gym discounts
awards and recognition
Retirement Celebration Program

Job Description

Whataburger is a renowned fast-food restaurant chain established in 1950, celebrated for its commitment to providing delicious burgers and exceptional customer service. With a strong emphasis on community, leadership development, and employee growth, Whataburger has grown into a respected brand recognized for quality and a supportive work environment. The company values integrity, teamwork, and bold leadership, offering employees opportunities to learn, grow, and advance their careers in a dynamic and engaging setting. Located at 1221 Highway 157 N Mansfield TX 76063-1537, this establishment operates with a mission to deliver great experiences to customers while fostering a positive culture among its team members.

This position is for a Shift Leader role, a pivotal leadership opportunity at Whataburger designed for individuals eager to make an impactful contribution to the restaurant's operational success. As a Shift Leader, you will be the key to ensuring that every shift runs smoothly and efficiently, maintaining high-quality standards in service, cleanliness, and food safety. You will play a crucial role in coaching and motivating team members, known as Family Members, to accelerate their skill development and confidence. This leadership role demands the ability to manage multiple responsibilities simultaneously, from overseeing food and labor costs to driving sales performance and upholding compliance standards.

Shift Leaders at Whataburger not only manage the daily operational aspects of their shifts but also collaborate closely with Restaurant Managers to sharpen leadership skills and build a strong foundation in restaurant operations. The role offers competitive weekly pay and flexible schedules, including day, night, evening, and overnight shifts, accommodating various lifestyles and preferences. Employees benefit from paid time off, a 401(k) match program, comprehensive medical, dental, and vision insurance, as well as short-term and long-term disability coverage. Career development opportunities abound, with clear paths to advancement and the potential to become an Operating Partner earning a six-figure income.

Additional perks include participation in the Whataburger Family Foundation Scholarship Program, hardship grant assistance, free English language learning courses, no-cost college-level classes, and reduced tuition for degree pathways. Discounts on meals, wireless service, computer software, and fitness memberships are also provided, along with recognition awards and a retirement celebration program. The company fosters an inclusive work environment, encouraging open communication, accountability, and teamwork to ensure every team member thrives and contributes to the restaurant's success.

The Shift Leader role is ideal for individuals with a passion for leadership, service excellence, and team development. It offers a chance to grow personally and professionally within a company that values boldness, integrity, and shared success. Join Whataburger and be part of a family where every shift is an opportunity to make a difference, serve with heart, and advance your career in the exciting food service industry.

Job Requirements

  • Be at least 18 years of age
  • Possess a high school diploma or GED preferred or equivalent experience
  • Be able to meet business needs and have open availability including overnights, weekends, holidays, variable hours, and maintain dependable attendance
  • Have ability to stand up to 10 hours, lift up to 55 lbs, and meet physical demands
  • Have experience coaching or leading teams
  • Strong customer service, communication, and multitasking skills
  • Possess ServSafe Food Certification or ability to obtain and pass exam during training

Job Qualifications

  • High school diploma or GED preferred or equivalent experience
  • Experience coaching or leading teams
  • Strong customer service skills
  • Effective communication and multitasking abilities
  • Possess ServSafe Food Certification or ability to obtain during training
  • Ability to meet physical demands of the role

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • Coach, train, and motivate Family Members helping new hires ketchup quickly and seasoned pros turn up the heat
  • Support goals related to food cost, labor cost, sales performance, and basic inventory processes
  • Uphold food safety, workplace safety, sanitation, and compliance requirements
  • Foster teamwork, communication, accountability, and a positive work culture
  • Prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer

Job Criteria

Experience

Mid Level (3-7 years)


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