Whataburger Restaurants logo

Restaurant Shift Leader - Unit 1116

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Competitive medical benefits
Dental benefits
vision benefits
short-term disability
long-term disability
Career development opportunities
scholarship program
Hardship grant assistance
Education support
Discounted meals
wireless service discounts
computer and software discounts
Fitness and gym discounts
awards and recognition
Retirement Celebration Program

Job Description

Whataburger is a renowned fast-food restaurant chain with a rich history since 1950, known for its commitment to quality, customer service, and community engagement. Established as a beloved brand in the American fast-food industry, Whataburger has grown its presence and reputation by serving fresh, customizable burgers and a diverse menu that delights customers across the country. With a culture built on integrity, teamwork, and respect, Whataburger prides itself on creating a friendly and dynamic work environment where every team member has the opportunity to develop their skills and advance their careers. The company deeply values leadership growth, encouraging employees to take bold steps forward and make a meaningful impact daily. Whataburger provides exceptional benefits, flexible scheduling, and career development paths, including comprehensive educational support and competitive compensation, making it an employer of choice in the food service industry.

The role of Shift Leader at Whataburger is essential for ensuring smooth restaurant operations by leading shifts efficiently and driving excellence in food quality, service, and cleanliness standards. As a Shift Leader, you will be the catalyst of success during every shift by coaching, motivating, and supporting Family Members to meet performance goals and uphold safety regulations. This role demands strong leadership, communication, and multitasking skills to manage busy restaurant environments while promoting a positive team culture focused on collaboration and accountability. The Shift Leader acts as a key partner to the Restaurant Manager, contributing to operational goals including labor and food cost management, sales performance, and inventory control. Opportunities for career advancement are significant; those who excel can progress toward roles such as Operating Partners with potential to earn six-figure incomes. Whataburger also offers shift leaders training and development programs, ample opportunities for upward mobility, and a supportive community that celebrates achievements and fosters growth. Flexible schedules accommodate various shifts including day, night, evening, and overnight. Overall, the Shift Leader role represents an exciting leadership opportunity within a trusted brand where you can build your leadership toolbox and make a real impact on the team and business.

Job Requirements

  • Be at least 18 years of age
  • Possess a high school diploma or GED preferred or equivalent experience
  • Have open availability including overnights, weekends, holidays, variable hours
  • Maintain dependable attendance
  • Ability to stand up to 10 hours
  • Ability to lift up to 55 lbs
  • Meet physical demands of the role

Job Qualifications

  • Be at least 18 years of age
  • Possess a high school diploma or GED preferred or equivalent experience
  • Have experience coaching or leading teams
  • Strong customer service skills
  • Strong communication skills
  • Strong multitasking skills
  • Possess ServSafe Food Certification or ability to obtain during training

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • Coach, train, and motivate Family Members helping new hires ketchup quickly and seasoned pros turn up the heat
  • Support goals related to food cost, labor cost, sales performance, and basic inventory processes
  • Uphold food safety, workplace safety, sanitation, and compliance requirements
  • Foster teamwork, communication, accountability, and a positive work culture
  • Prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer

Job Criteria

Experience

Mid Level (3-7 years)


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