Whataburger Restaurants logo

Restaurant Shift Leader - Unit 1076

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career Development
scholarship program
Hardship grant assistance
Education support
Discounted meals
wireless service discounts
computer and software discounts
Fitness or gym discounts
awards and recognition
Retirement Celebration Program

Job Description

Whataburger is a beloved fast-food restaurant chain recognized for its quality burgers and exceptional customer service since its inception in 1950. Known widely in the southern United States, Whataburger has developed a strong reputation for not just serving delicious burgers but also for creating a vibrant and supportive work culture that values leadership, teamwork, and growth. The company focuses on investing deeply in its employees, often referred to as Family Members, encouraging them to develop leadership skills, work collaboratively, and contribute positively to the company’s mission to deliver excellent customer experiences. With an operational philosophy centered on integrity, hard work, and a commitment to quality, Whataburger continues to expand its reach while maintaining small-town values that foster employee development and community involvement.

For those seeking a dynamic role with growth potential in the restaurant industry, the Shift Leader position at Whataburger offers a rewarding career path. As a Shift Leader, you are the pivotal force that ensures the restaurant operates seamlessly during your shift, maintaining high standards of quality, service, and cleanliness. This role involves not just managing day-to-day operations but also mentoring and coaching other team members to enhance their skills and confidence. The position demands strong leadership capabilities because you will be supporting the Restaurant Manager in driving operational excellence and fostering a positive and productive workplace culture. You play a critical role in motivating the team, managing shift transitions efficiently, and upholding compliance with food safety and workplace safety standards.

The Shift Leader position offers competitive weekly pay along with a comprehensive benefits package designed to support employees’ overall well-being and career growth. Flexible scheduling options, including day, night, evening, and overnight shifts, provide adaptability suited to varying lifestyle needs. Whataburger supports continued education and career development through programs such as the Whataburger Family Foundation scholarship and free college-level courses, emphasizing the company’s commitment to employee advancement and long-term success. Benefits also include medical, dental, and vision coverage, short-term and long-term disability, a 401(k) matching program, and various discounts on meals, wireless services, and fitness memberships. The inclusive culture values diversity and equal opportunity, promoting an environment where all employees can thrive regardless of background or experience.

This role is ideally suited for individuals who are at least 18 years old, possess a high school diploma or equivalent experience, and have a demonstrated ability to lead teams while maintaining excellent customer service. Physical requirements include the ability to stand for extended periods and lift moderate weights. Experience in coaching or leading teams is highly valued, as well as certifications related to food safety, such as ServSafe. Shift Leaders at Whataburger may also have opportunities to work in nearby restaurant locations and participate in training and leadership sessions that contribute to their professional development. By joining Whataburger as a Shift Leader, you become part of a family-oriented work environment where your contributions are valued and your career progression is nurtured.

Job Requirements

  • Be at least 18 years of age
  • possess a high school diploma or GED preferred or equivalent experience
  • be able to meet business needs and have open availability including overnights, weekends, holidays, variable hours, and maintain dependable attendance
  • have ability to stand up to 10 hours
  • lift up to 55 lbs
  • and meet physical demands
  • have experience coaching or leading teams
  • strong customer service, communication, and multitasking skills
  • possess ServSafe Food Certification or the ability to successfully obtain and pass the exam during training

Job Qualifications

  • Possess a high school diploma or GED or equivalent experience
  • have experience coaching or leading teams
  • strong customer service skills
  • effective communication skills
  • multitasking abilities
  • ServSafe Food Certification or ability to obtain during training

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • coach, train, and motivate Family Members helping new hires ketchup quickly and seasoned pros turn up the heat
  • support goals related to food cost, labor cost, sales performance, and basic inventory processes
  • uphold food safety, workplace safety, sanitation, and compliance requirements
  • foster teamwork, communication, accountability, and a positive work culture
  • prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer

Job Criteria

Experience

Mid Level (3-7 years)


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