Whataburger Restaurants logo

Restaurant Shift Leader - Unit 107

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career Development
scholarship program
Discounted meals
wireless service discounts
computer and software discounts
Fitness Discounts
awards and recognition
Retirement Celebration Program

Job Description

Whataburger is a beloved American fast-food restaurant chain known for its fresh, made-to-order burgers and exceptional customer service. Established in 1950, Whataburger has grown to represent a symbol of southern hospitality and quality dining, delivering a unique experience that emphasizes bold flavors and community connections. The brand prides itself on its commitment to its employees, or "Family Members," fostering a work culture that values integrity, teamwork, and personal growth. Rooted deeply in its history, Whataburger offers not just jobs but long-term career opportunities with a clear path for advancement. Whataburger's dedication to employee development is evident through its comprehensive benefits, flexible scheduling, and investment in education and leadership training programs. This ensures that every team member has the tools they need to succeed and grow within the company.

The role of Shift Leader at Whataburger is a pivotal position responsible for maintaining high standards of operational excellence within the restaurant. Acting as a key leader during their shifts, Shift Leaders inspire their teams by coaching and motivating Family Members while ensuring smooth and efficient restaurant operations. This includes upholding quality, service, cleanliness, food safety, and compliance standards while managing labor and food costs effectively. Shift Leaders are expected to foster a positive work environment, encouraging teamwork and open communication to create a welcoming atmosphere for both employees and customers. This leadership role provides tremendous personal and professional growth opportunities, from honing leadership skills to learning advanced operational strategies, with a promising career path that can lead to a six-figure income as an Operating Partner. Whataburger offers competitive weekly pay, paid time off, comprehensive medical, dental, and vision benefits, 401(k) matching, and additional perks such as discounts on meals, wireless services, fitness, and education support including tuition reduction and free English-language courses. The company also provides scholarship programs and hardship grants through the Whataburger Family Foundation. The Shift Leader role requires flexibility and dedication, with available shifts covering days, nights, evenings, and overnights. It is a dynamic environment where every shift presents an opportunity to make a significant impact in the restaurant’s success and in the development of future leaders. Whataburger’s culture is built on collaboration, mutual respect, and a spirit that encourages employees to move forward boldly while serving with heart, making it more than just a workplace, but a community where leadership potential can truly flourish.

Job Requirements

  • Be at least 18 years of age
  • possess a high school diploma or GED preferred or equivalent experience
  • be able to meet business needs and have open availability including overnights, weekends, holidays, variable hours and maintain dependable attendance
  • have the ability to stand up to 10 hours and lift up to 55 lbs and meet physical demands
  • have experience coaching or leading teams
  • possess ServSafe Food Certification or ability to successfully obtain and pass exam during training

Job Qualifications

  • High school diploma or GED preferred
  • experience coaching or leading teams
  • strong customer service skills
  • effective communication skills
  • multitasking ability
  • ServSafe Food Certification or ability to obtain during training

Job Duties

  • Lead shift management to maintain quality, service, and cleanliness standards
  • coach, train, and motivate Family Members helping them develop skills and confidence
  • support goals related to food cost, labor cost, sales performance, and basic inventory processes
  • uphold food safety, workplace safety, sanitation, and compliance requirements
  • foster teamwork, communication, accountability, and a positive work culture
  • prepare, lead, and transition shift operations to ensure smooth restaurant performance

Job Criteria

Experience

Mid Level (3-7 years)


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