
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career Development
scholarship program
Hardship grant assistance
Education support
Discounted meals
wireless service discounts
Computer discounts
Fitness Discounts
awards and recognition
Retirement celebration
Job Description
Whataburger is a beloved American fast-food restaurant chain that has been serving up delicious burgers since 1950. Known for its distinctive orange-and-white striped A-frame buildings and fresh, made-to-order food, Whataburger has become a staple in the communities it serves, particularly in the Southern United States. This company prides itself on its commitment to quality, customer satisfaction, and a strong team-oriented culture. Emphasizing a family-like atmosphere among employees, Whataburger offers competitive pay, flexible scheduling, and a comprehensive benefits package designed to support employee well-being and career growth.
The Shift Leader role at Whataburger is a pivotal position within the restaurant’s management team. As a Shift Leader, you will be the driving force behind operational excellence during your shift, ensuring the restaurant runs as smoothly as possible while maintaining high standards of food quality, customer service, and cleanliness. This role is not only about managing day-to-day restaurant activities but also about empowering and coaching team members, referred to as Family Members, to enhance their skills and confidence. You will work closely with the Restaurant Manager team to develop your leadership abilities, contribute to achieving business goals, and create a positive work environment.
Your responsibilities will include leading shift operations, coordinating team efforts during busy periods, and upholding safety and sanitation compliance. This position offers flexible schedules, including day, night, evening, and overnight shifts, with competitive weekly pay. Additional benefits include paid time off, 401(k) matching, medical, dental, and vision insurance, disability coverage, and various discounts on meals, wireless service, and fitness memberships. The company also supports educational advancement with free English lessons, college-level courses, and reduced tuition options.
Whataburger strongly emphasizes growth opportunities, promising a clear career path that can lead to six-figure incomes for operating partners. The company fosters a culture of collaboration, inclusivity, and recognition, motivating employees to win as one team. Equal employment opportunity is fundamental, with Whataburger committed to diversity and inclusion in the workplace. This role is based primarily in your home restaurant, with occasional support at nearby locations and participation in training and leadership development events.
Overall, working as a Shift Leader at Whataburger means becoming part of a passionate team focused on delivering outstanding food and memorable experiences to customers, while also investing in your personal and professional development. If you are motivated, enjoy leading teams, and want to be part of a company that values integrity, heart, and bold leadership, this position offers an excellent platform to advance your career in the quick-service restaurant industry.
The Shift Leader role at Whataburger is a pivotal position within the restaurant’s management team. As a Shift Leader, you will be the driving force behind operational excellence during your shift, ensuring the restaurant runs as smoothly as possible while maintaining high standards of food quality, customer service, and cleanliness. This role is not only about managing day-to-day restaurant activities but also about empowering and coaching team members, referred to as Family Members, to enhance their skills and confidence. You will work closely with the Restaurant Manager team to develop your leadership abilities, contribute to achieving business goals, and create a positive work environment.
Your responsibilities will include leading shift operations, coordinating team efforts during busy periods, and upholding safety and sanitation compliance. This position offers flexible schedules, including day, night, evening, and overnight shifts, with competitive weekly pay. Additional benefits include paid time off, 401(k) matching, medical, dental, and vision insurance, disability coverage, and various discounts on meals, wireless service, and fitness memberships. The company also supports educational advancement with free English lessons, college-level courses, and reduced tuition options.
Whataburger strongly emphasizes growth opportunities, promising a clear career path that can lead to six-figure incomes for operating partners. The company fosters a culture of collaboration, inclusivity, and recognition, motivating employees to win as one team. Equal employment opportunity is fundamental, with Whataburger committed to diversity and inclusion in the workplace. This role is based primarily in your home restaurant, with occasional support at nearby locations and participation in training and leadership development events.
Overall, working as a Shift Leader at Whataburger means becoming part of a passionate team focused on delivering outstanding food and memorable experiences to customers, while also investing in your personal and professional development. If you are motivated, enjoy leading teams, and want to be part of a company that values integrity, heart, and bold leadership, this position offers an excellent platform to advance your career in the quick-service restaurant industry.
Job Requirements
- Be at least 18 years of age
- possess a high school diploma or GED preferred or equivalent experience
- be able to meet business needs and have open availability including overnights, weekends, holidays, variable hours, and maintain dependable attendance
- have ability to stand up to 10 hours
- lift up to 55 lbs and meet physical demands
- have experience coaching or leading teams
- strong customer service, communication, and multitasking skills
- possess ServSafe Food Certification or ability to obtain it during training
Job Qualifications
- Be at least 18 years of age
- possess a high school diploma or GED preferred or equivalent experience
- have experience coaching or leading teams
- strong customer service skills
- effective communication and multitasking abilities
- possess ServSafe Food Certification or ability to obtain it during training
Job Duties
- Lead shift management to maintain quality, service, and cleanliness standards
- coach, train, and motivate Family Members helping new hires ketchup quickly and seasoned pros turn up the heat
- support goals related to food cost, labor cost, sales performance, and basic inventory processes
- uphold food safety, workplace safety, sanitation, and compliance requirements
- foster teamwork, communication, accountability, and a positive work culture
- prepare, lead, and transition shift operations to keep the restaurant running like a well-oiled fryer
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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