Whataburger Restaurants logo

Restaurant Shift Leader - Unit 1005

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Competitive weekly pay
flexible schedules
Paid Time Off
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Career development opportunities
scholarship program
Hardship grant assistance
meal discounts
wireless service discounts
computer and software discounts
Fitness/Gym Discounts
awards and recognition
Retirement Celebration Program

Job Description

Whataburger is an iconic American fast-food restaurant chain known for its commitment to quality, customer service, and community involvement since it first opened its doors in 1950. With its headquarters located in San Antonio, Texas, Whataburger has earned a beloved place in the hearts of its customers by offering customizable, made-to-order burgers and a welcoming, family-oriented atmosphere. As a company, Whataburger prides itself on its core values of integrity, teamwork, and leadership development, which are embedded deeply in its organizational culture. This dedication isn't just to making great food but also to building great careers and nurturing leadership skills among its employees. As part of its broad network of restaurants, the location at 2424 W Main St Norman OK is committed to delivering excellent operational standards and outstanding guest experiences daily.

The position of Shift Leader at Whataburger presents a dynamic and influential role that is central to the smooth operation of the restaurant. As a Shift Leader, you become the driving force that keeps every shift running efficiently, managing team performance and maintaining operational excellence at all times. This role goes beyond basic supervision; it involves coaching and mentoring team members, called Family Members, to help them grow their skills and confidence while fostering a strong, collaborative team environment. You will partner closely with the Restaurant Manager to ensure that quality, service, and cleanliness standards are met consistently. The Shift Leader role requires leadership, adaptability, communication, and the ability to motivate others, especially during busy periods.

In addition to supervising shift operations, Shift Leaders play an active role in supporting restaurant goals related to cost management, such as food and labor costs, optimizing sales performance, and overseeing inventory processes. Ensuring compliance with food safety, workplace safety, sanitation, and regulatory standards is a critical responsibility of the role. Whataburger offers competitive weekly pay for Shift Leaders, flexible scheduling options including day, night, and overnight shifts, and paid time off among other benefits. This position is designed to provide a clear path for career advancement within the company, with many opportunities to develop leadership skills and potentially achieve significant earnings as an Operating Partner. The role is based in the home restaurant with some potential for support at other locations within the market.

Overall, being a Shift Leader at Whataburger is a highly engaging job for those who thrive in a fast-paced environment and want to make a tangible impact on their team and their restaurant's success. It offers not just a job but a pathway to a rewarding career in the restaurant industry with comprehensive educational support, discounts, recognition programs, and a supportive community culture that celebrates individual and team achievements.

Job Requirements

  • be at least 18 years of age
  • possess a high school diploma/GED preferred or equivalent experience
  • be able to meet business needs and have open availability, including overnights, weekends, holidays, variable hours, and maintain dependable attendance
  • have ability to stand up to 10 hours and lift up to 55 lbs
  • have experience coaching or leading teams
  • possess servsafe food certification or ability to obtain

Job Qualifications

  • be at least 18 years of age
  • possess a high school diploma/GED preferred or equivalent experience
  • have experience coaching or leading teams
  • strong customer service skills
  • effective communication skills
  • proficient multitasking abilities
  • possess or obtain servsafe food certification

Job Duties

  • lead shift management to maintain quality, service, and cleanliness standards
  • coach, train, and motivate family members
  • support goals related to food cost, labor cost, sales performance, and basic inventory processes
  • uphold food safety, workplace safety, sanitation, and compliance requirements
  • foster teamwork, communication, accountability, and a positive work culture
  • prepare, lead, and transition shift operations

Job Criteria

Experience

Mid Level (3-7 years)


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