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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Recognition Program
Employee Referral Program
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match
Job Description
Zaxbys is a well-established restaurant chain renowned for its delicious chicken dishes and vibrant dining experiences. Founded with a mission to deliver more than just food, Zaxbys has grown into a beloved destination where guests come to enjoy great meals, spend quality time with friends and family, and have fun. The company prides itself on creating a welcoming atmosphere that values both its customers and employees. Zaxbys operates with a strong commitment to community involvement, team development, and outstanding service standards. With locations across numerous states, Zaxbys continues to expand, offering exciting career opportunities in a friendly and dynamic work... Show More
Job Requirements
- Must be 18 years of age or older
- Must have reliable transportation
- Available to work a minimum of 5 days and 32 to 40 hours per week
- Ability to work a flexible schedule including days nights weekends and holidays
- Successful completion of background check
- Demonstrates leadership qualities organizational skills and ability to interact cooperatively with others
- Leadership experience preferred
Job Qualifications
- Must be 18 years of age or older
- Must have reliable transportation
- Available to work a minimum of 5 days and 32 to 40 hours per week
- Ability to work a flexible schedule including days nights weekends and holidays
- Demonstrates leadership qualities organizational skills and ability to interact cooperatively with others
- Leadership experience preferred
Job Duties
- Complete all training requirements including Zaxbys shift leader development plan food safety certification any additional training required by Zax LLC
- Create a culture of high-performance and train and coach team members to meet all company standards
- Mentor coach and develop team members and communicate performance concerns to your General Manager
- Prioritize the guest and team member experience and resolve complaints and concerns in friendly and respectful manner
- Create and maintain a positive culture and healthy team morale through recognition and leading by example
- Communicate shift goals and motivate team members to meet goals and perform to their highest ability level
- Delegate tasks to team members and supervise performance during a shift
- Maintain operational standards and ensure compliance with all Zaxbys Franchising LLC and Zax LLC guidelines policies and procedures
- Ensure service product quality and cleanliness standards are consistently upheld
- Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
- Receive and reconcile truck deliveries ensure product is properly stocked and complete daily inventory counts
- Manage food production and quality by monitoring prepping cooking and holding processes and taking corrective action when necessary
- Track food safety and quality throughout the shift and ensure guests receive accurate orders that meet company standards and guests satisfaction
- Plan shift duties and ensure opening and closing duties are complete
- Collaborate with management team to develop goals and report back to management on goal progress
- Ensure processes policies and procedures are properly followed throughout daily operations
- Follow company cash management policies
- Maintain compliance with federal state and local laws and guidelines
- Utilize management tools and keep neat accurate and current records
- Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
- Ensure the team works safely and follows all safety guidelines and procedures
- Immediately report all human resources and risk management concerns to your General Manager and District Manager
- Escalate other concerns to your supervisor when appropriate
- Perform all other duties necessary to ensure restaurant operations function properly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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